App Builder Exam Quiz 27 Created on June 24, 2023 By wakchourerohit@gmail.com Salesforce Certified App Builder Practice Q&A 1 / 60 1. An app builder needs to create new automation on an object.What best practice should the app builder follow when building out automation? One invocable process per object. One flow per object. One workflow rule per object One record change process per object 2 / 60 2. Universal Containers (UC) tracks account locations in zip_code_ C, a custom text field with a validation rule to enforce proper formatting of the US ZIP + 4 code for UC’s orders.What formula should the app builder create on order to display only the first five digits of ZiP_Code_c from the parent account? LEFT( Account.Zip_code_c,5) TEXT( Account.Zip_codw_c,5) LPAD( Account.zip_Code_c,5) BEGIN (Account.Zip_code_c,5) 3 / 60 3. Dream house realty is rethinking its sandbox utilisation strategy after acquiring cloud kicks. The salesforce COE. Already utilizes a partial and full sandbox. Which it refreshes on their own regular schedules. Team are expending and have to begin each of their small projects in a sandbox before committing to the larger pool for collaborative testing while still keeping costs downWhat types sandbox should each team member use? Developer pro sandbox Full sandbox Developer sandbox Partial sanbox 4 / 60 4. Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.What feature should an app builder use to create easy access to the document?Choose 2 answers Quick Action on the Contracts object A custom detail page link on the Account object Quick Action on the Account object A custom detail page link on the Contract object 5 / 60 5. An app builder has been tasked with creating separate Opportunity views for three different teams. Each team follows a different sales process and should see different values for the same fields. Which three declarative options should they use to accomplish this?Choose 3 answers Page Layouts Path Schema Builder Apex Trigger Profiles 6 / 60 6. An app builder uses Process Builder to create a Chatter post.Which two items should be avoided to ensure a post is successfully created?Choose 2 answers Message has a space at the beginning Message is posting to a private Chatter group Message is posting to a Community user or group Message starts with a field reference 7 / 60 7. An app builder is preparing to deploy a new app from the sandbox to production using change sets.What two considerations should an app builder keep in mind during this process?Choose 2 answers Transactions will revert if the deployment errors. Users should be logged out of production when receiving inbound change sets. Change sets do not include all components and may have to perform some changes manually. Salesforce Connect automatically establishes a link between environments. 8 / 60 8. Cloud Kicks recently implemented the application lifecycle management process to its release management strategy.Which category handles bug fixes and simple changes? Rollback Patch Major Minor 9 / 60 9. DreamHouse Realty wants a message to be seen in a Chatter group actively monitored by account managers every time a customer’s home is published on the web.How should messages be posted for this group? Configure a Workflow Rule with a field update to post to Chatter. Write an Apex Trigger to have it modify a record owned by a group. Create a Process Builder with an Immediate action of post to Chatter. Write a Flow to have it modify a record owned by a group. 10 / 60 10. Universal Containers wants the sales reps to clean up its Salesforce customer contacts using the Contacts tab.Which two solutions can be used to support and simplify this process using a list view?Choose 2 answers Add a chart to the list view to show the percentage of contacts that have already been cleaned up. Filter the list view by customer record type and enable inline edit functionality. Make the list view dynamic so only "My Contacts” are visible to the user. Clone a master list view for each user on the team so they can view their customers. 11 / 60 11. Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail_Opt_In__c picklist field to Yes.What validation rule would an app builder use to prevent other users from making this update? AND( $UserRole.Name != ‘Marketing’, ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_Opt_In__c,"Yes") ) AND( $UserRole.Name = ‘Marketing’, ISPICKVAL(Retail_Opt_In__c,"Yes") ) AND( $UserRole.Name != ‘Marketing’, Retail_Opt_In__c = "Yes" ) AND( $UserRole.Name = ‘Marketing’, Retail_Opt_In__c = "Yes" ) 12 / 60 12. Universal Containers requires a custom field on the Case object to be automatically updated every time there is an Owner change on the Case.Which two features can be used for this requirement?Choose 2 answers Workflow Approval Process Process Builder Schema Builder 13 / 60 13. Sales reps at Universal Containers (UC) should be restricted to viewing Cases associated to Accounts in their territory. UC’’s data model sharing for Accounts is private and an admin owns all of the Accounts in the UC org.Which two options should an app builder use to fulfill these requirements?Choose 2 answers Add sales reps to the Account Team for Accounts, with Read Only access to Cases. Create a sharing set to share Cases with the internal sales reps. In the Territory Model, set Case Access to ‘View’. Set sharing for Cases to Private. 14 / 60 14. Universal Containers (UC) has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object.Which feature would an app builder use? Field Update Next Best Action Global Picklist Value Set State and Country Picklist 15 / 60 15. At Ursa Solar Major, only users with the Outer Planets profile need to see the Jupiter field on the Solar System object. How would the app builder satisfy this requirement? Sharing Rule Defer Calculations Field-Level Security Classic Encryption 16 / 60 16. An app builder wants to create a report to compare the number of support cases in each status (New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).What solution should be used for the report? Filters Bucket Columns Custom Report Type Grouping 17 / 60 17. The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.Which automation tool should an app builder use to best address all these requests? Process Builder Apex Approval process Flow 18 / 60 18. Nickname__c is a custom text field on a contact record that is utilized to override the contact name appearing on an email template. This field is not required and is not always filled in.What formula should an app builder use to select the contact’s preferred name for email communications? IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c,FirstName) IF(NOT(ISBLANK(Nickname__c)),Nickname__c,FirstName) IF(TEXT(Nickname__c),Nickname__c,FirstName) IF(ISNULL(Nickname__c),Nickname__c,FirstName) 19 / 60 19. DreamHouse Realty (DHR) recently acquired Cloud Kicks (CK), a company that is still on Salesforce Classic. DHR is keeping the CK Salesforce org; however, it will migrate this org to Lightning Experience.Where should the app builder find prebuilt resources to help with this project and overall adoption? Lightning Object Creator Flow Builder Import Wizard AppExchange 20 / 60 20. Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.Which two components should an app builder use to meet these requirements?Choose 2 answers Path Tabs Related record Rich text 21 / 60 21. Universal Containers uses a custom picklist field Account Region con the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.How should an app builder meet this requirement? Create a picklist field called "Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. Create a formula field on the Contact object> Set the value of the formula to TEXT(Account Account Region_c). Create a text field called Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account Account Region_c). 22 / 60 22. Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.How could an app builder meet this requirement? Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts. Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum. Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum. Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases. 23 / 60 23. Universal Containers wants to create a report to show job applications with or without resumes,What considerations should the app builder be aware of when creating the custom report type? An app builder is unable to create custom report types for objects they do NOT have permissions for. Once the report type has been deployed it is unable to be deleted. When a custom or external object is deleted the report type and reports remain but cause an error when the report is run. A primary object selection is locked once the custom report type has been saved. 24 / 60 24. When a deal is closed-won, it has to be approved by the owner’s manager prior to being added to the leaderboard for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation.What is recommended to ensure all of the appropriate deals are reviewed and the leader board is up to date? Forward the approval request to the manager’s assistant. Use Process Builder to assign a delegated approver. Set up a delegated approver for the manager. Have the manager log on and reassign the approval request. 25 / 60 25. Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.How should an app builder recommend assigning permission sets to users? Utilize the manage assignments button to assign a permission set group and additional individual permission sets to each user. Utilize the Data Loader to mass update the desired users with their full list of permission sets and permission set groups. Utilize the manage assignments button to assign each user with the same set of permission set groups and permission sets. Utilize the Data Import Wizard to mass update the desired users with their full list of permission sets and permission set groups. 26 / 60 26. An app builder wants to create a custom object and 10 fields.What should they use to create the object, fields, and relationships quickly from one place? Manage Field Permissions Schema Builder Developer Console Lightning Object Creator 27 / 60 27. Cloud Kicks has created a custom object called Interests__c which is joined to Accounts by way of a junction object called Account_Interest__c.What is the impact to users attempting to view an Account and the associated Account_Interest__c records if they are without read access the Interest__c object? Users will be unable to view Account records that have a related Account_Interest__c record. Users will be unable to view the Account_Interest__c records or the Interest__c records. Users will be able to view the Account_Interest__c record, but unable to view the field or any information relating back to the Interest__c record. Users will be able to view the Account_Interest__c records and will have read-only access to the Interest__c records. 28 / 60 28. An app builder notices several Accounts converted from leads are missing information they expected to be caught via account validation rules.What could be the source of this issue The lead settings are unchanged to require validation for Converted leads Account validation rules fail to validate on records converted from a l head Lead validation rule fail to validate on records when they are being converted The lead settings are allowing users to intentionally bypass validation rules. 29 / 60 29. Universal Containers has the account object org wide default set to private. The marketing team owns account; however, they also need to able to see the sales team’s account both the sales and marketing team are in completely different branches of the role hierarchyWhat features should be used to enable marketing to see sales owned accounts ? Flow Sharing rule Public group Workflow 30 / 60 30. The services manager wants to make sure the team enters case priority consistently.What feature can an app builder use to accomplish this? Flow In-App Guidance Path Next Best Action 31 / 60 31. Cloud kicks has a sales rep who is stating that their contact is unavailable for other users to see within salesforceIn which three ways can an app builder trouble shoot this issue?Choose 3 answers Confirm whether default organisation wide sharing settings provide Access to the account Creat a account sharing rule to give the user access to all records Verify the users with the issue have access in the contact object Review the contact record and ensure it is linked to account 32 / 60 32. Cloud Kicks wants to display the number of Opportunity records associated with each Account.What solution should be used? AppExchange offering Lookup field Process builder Roll-up summary field 33 / 60 33. Which two places can an app builder go to see a list of available Custom Lightning components in their org?Choose 2 answers Visualforce components in Setup Lightning components in Setup Lightning App Builder Lightning component Generator 34 / 60 34. An app builder has created a new report type but users are unable to select it from the Report Type list when making a new report for records they own.What could be causing this issue? Access to the necessary object is unavailable. The report type is in a status of In Development. Access to Create and Customize Reports is disabled. The report type is in a status of Deployed. 35 / 60 35. Universal Containers have change that need to be deployed from Sandbox to Production.Where should an app builder look to verify that a change set can be deployed? Outbound Change Sets Deployment status Inbound Change Sets Deployment Settings 36 / 60 36. Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.Which two solutions should an app builder suggest to help meet these requirements?Choose 2 answers Mark stage dependent fields as required on the Opportunity page layout. Use two Tabs components to separate record information from activities. Set up an approval process requiring manager consent at each stage of the Opportunity. Add a Path component with fields and instructions aligning to stages on the Opportunity. 37 / 60 37. Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.Which three action types should an app builder use in the approval process?Choose 3 answers Email Alert Outbound Message Invocable Process Builder Task Invocable Flow 38 / 60 38. Ursa Major Solar wants to convert the relationship between Galaxy__c and Star__c from a lookup relationship to a master-detail relationship so each Galaxy__c record can be equipped with a roll-up summary count of Star__c records.Which two considerations should be made?Choose 2 answers The Galaxy__c object has fewer than two existing master-detail relationships. The Star__c records are all required to have an existing value in their Galaxy__c field. The Galaxy__c object is required to contain existing roll-up summary fields. The Star__c object has fewer than two existing master-detail relationships. 39 / 60 39. Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request_Inventory__c to enable many-to-many relationships with the Inventory__c and Order__c objects.What does the app builder need to provide to ensure users can view Request_Inventory__c records? Read access to the first master object. Apex-based sharing on the first master object. Read access to both master objects. Sharing rules on Request_Inventory__c object. 40 / 60 40. Universal Containers (UC) utilizes two custom picklist fields called Sales_Organization__c and Pricing_Tier__c.What validation rule should an app builder use to ensure Pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada? ISPICKVAL(Sales_Organization__c,’Canada’) && ISNULL(Pricing_Tier__c) OR(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c))) IF(ISNULL(Sales_Organization__c=’Canada’,ISBLANK(TEXT(Pricing_Tier__c)), TRUE) AND(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c))) 41 / 60 41. When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields.What should an app builder use to achieve the desired result? Custom picklist field and Process Builder Lightning component and Process Builder Custom button and Flow Process Builder and Flow 42 / 60 42. Ursa Major Solar has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange? Managed packages need a per-user charge on AppExchange. Managed packages provide intellectual property protection on Apex code. Unmanaged packages can be set up to prevent user customizations. Unmanaged packages allow for patches on programmatic changes but not Apex. 43 / 60 43. Ursa major solar sales team has been struggling to enter data on mobile since rollout, the team dislike scrolling through all of the field to input only the necessary data.How could the app builder solve the necessary data. Record the field to make sense for the reps when in the field Filters components by device using from factor. Update the training documentation with better screen shot. Deselect the phone radio button on the lighting record page assistant 44 / 60 44. DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period.What type of relationship would an app builder set up to meet this specification? Many-to-many Lookup Indirect lookup Master-detail 45 / 60 45. An app builder wants to use Process Builder to automate some of the work being done by the sales team.What are three capabilities of Process Builder that can improve productivity?Choose 3 answers Create a child record. Delete a related record. Update a related record. Send an outbound message. Send an email alert. 46 / 60 46. A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.Which two conditions should the app builder review?Choose 2 answers If the list view selected is the recently viewed list view If the list view contains a chart created by the user If the list view restricts sharing for the user If the list view contains more than one record type 47 / 60 47. The marketing team at universal Containers has a lost of 400 leads it wants to upload to salesforce. The team needs to avoid creating duplicates records.Which two actions be taken to meet this requirement?Choose 2 answers Utilize a lead matching rule and corresponding duplicate rule to block newly created duplicate leads. Use data loader’s update function to import leads and match to existing records based on email address Upload the lead list using the import wizard and select a matching type to prevent duplicate lead creation Enable duplicate matching in the data section in setup and active the lead-to-lead scenario 48 / 60 48. Universal Containers wants to provide users with a process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.What should an app builder configure to meet the requirement? Process Builder triggered from Account update Quick Action on the Account object Process Builder triggered from Opportunity update Quick Action on the Opportunity object 49 / 60 49. Ursa Major Solar’s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to z determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a Calculator maintenance work order gets closed.What tool should an app builder recommend to help meet this requirement? Process Builder Contact Request Flow Visualforce Apex Trigger 50 / 60 50. Cloud Kicks wants to efficiently increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.What tool should be used? Lightning Object Creator Schema Builder Import Wizard Data Loader 51 / 60 51. The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field, After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience.Which two solutions could an app builder suggest?Choose 2 answers Set up different mobile menu configurations for different types of users. Allow mobile users to switch between Lightning and Classic. Include Today as a navigation item in the app. Create a custom App Page and assign to the mobile menu. 52 / 60 52. Universal Containers is migration its sales operations from a legacy system that was used in Europe. Opportunities need to be imported with the proper country currency.Which two step should an app builder configure to meet these requirements?Choose 2 answers Use import wizard to import the records. Use data loader to import the records. Includes the currency ISO code column in the import file. Include the currency ISO code in all Currency field in thr import file. 53 / 60 53. Universal Containers (UC) has a time sensitive need for a custom component to be built in 4 weeks. UC developers require additional enablement to complete the work and are backlogged by several months.What option should an app builder suggest to meet this requirement? Build a lighting record page Use a bolt solution Use the app exchange solution Build a screen flow page 54 / 60 54. What are the limitations of schema builder when creating a custom object? Relationship Can be made to any custom objects. But any relationship to standard object should be build in lighting object manager Field and relationship can be created, but they will be unable to add the field to the page layout from the canvas. “save” should be clicked each time a new object, Field, or relationship is created Custom fields can be added to any custom objects excluding formula field types. 55 / 60 55. Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely.What formula should an app builder use to create this new field? ISNUMBER(Id) TEXT(Id) Calculator A CASESAFEID(Id) VALUE(Id) 56 / 60 56. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout.What are two potential reasons why users are unable to view the item on the Case Lightning record page?Choose 2 answers The email button contains JavaScript. The page layout includes the case feed component. The page layout excludes the case feed component. The case page layout also contains custom buttons. 57 / 60 57. Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit Opportunities go into the Secure Commitment Stage to eliminate manual submission.Which three features would meet the business requirements?Choose 3 answers Process Builder Apex Chatter action Flow Workflow 58 / 60 58. An app builder wants to add the option to ‘Send New Email’ from Leads, Contacts, and Accounts for users on mobile.What is the benefit of using global actions to accomplish this? Salesforce Lightning Component Library houses existing global actions prebuilt for use. Global actions are record-specific and are available when searching that particular object. Global actions can be accessed anywhere actions are available in mobile including record detail pages, feed, and Chatter groups. The global action’s layout automatically clones the default page layout. 59 / 60 59. An app builder wants to update a field on the parent record when a child record connect via lookup is deletedWhat automation should app builder use? Process builder Workflow rule Apex code Screen flow 60 / 60 60. The events manager at Cloud Kicks (CK) hosted a launch party and wants to add a CSV file of attendees into a Campaign as Campaign Members so CK can track any future purchases the guests make.Which three considerations should be made prior to using the Data Import Wizard for importing Campaign Members?Choose 3 answers The Data Import Wizard should be accessed from the object home page or from personal settings since they are not System Administrator. The CSV should be properly formatted and deduplicated prior to insertion via the Data Import Wizard to maintain data cleanliness. Related Lead, Contact, and Campaign records for the Campaign Members should exist prior to import. Inserting new Campaign Members prohibits workflow rules and processes for any records that meet automation criteria. When importing Campaign Members to a Campaign, a status does not need to be selected because the default member status is ‘Planned’. Your score is The average score is 51% LinkedIn Facebook Twitter VKontakte 0% Restart quiz