App Builder Exam Quiz 27 Created on June 24, 2023 By wakchourerohit@gmail.com Salesforce Certified App Builder Practice Q&A 1 / 60 1. An app builder has been tasked with creating separate Opportunity views for three different teams. Each team follows a different sales process and should see different values for the same fields. Which three declarative options should they use to accomplish this?Choose 3 answers Path Profiles Page Layouts Apex Trigger Schema Builder 2 / 60 2. The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.Which automation tool should an app builder use to best address all these requests? Flow Process Builder Approval process Apex 3 / 60 3. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout.What are two potential reasons why users are unable to view the item on the Case Lightning record page?Choose 2 answers The email button contains JavaScript. The page layout excludes the case feed component. The case page layout also contains custom buttons. The page layout includes the case feed component. 4 / 60 4. An app builder notices several Accounts converted from leads are missing information they expected to be caught via account validation rules.What could be the source of this issue The lead settings are allowing users to intentionally bypass validation rules. Account validation rules fail to validate on records converted from a l head The lead settings are unchanged to require validation for Converted leads Lead validation rule fail to validate on records when they are being converted 5 / 60 5. Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.What feature should an app builder use to create easy access to the document?Choose 2 answers A custom detail page link on the Account object A custom detail page link on the Contract object Quick Action on the Account object Quick Action on the Contracts object 6 / 60 6. Ursa Major Solar wants to convert the relationship between Galaxy__c and Star__c from a lookup relationship to a master-detail relationship so each Galaxy__c record can be equipped with a roll-up summary count of Star__c records.Which two considerations should be made?Choose 2 answers The Galaxy__c object has fewer than two existing master-detail relationships. The Star__c records are all required to have an existing value in their Galaxy__c field. The Star__c object has fewer than two existing master-detail relationships. The Galaxy__c object is required to contain existing roll-up summary fields. 7 / 60 7. An app builder wants to add the option to ‘Send New Email’ from Leads, Contacts, and Accounts for users on mobile.What is the benefit of using global actions to accomplish this? Salesforce Lightning Component Library houses existing global actions prebuilt for use. The global action’s layout automatically clones the default page layout. Global actions can be accessed anywhere actions are available in mobile including record detail pages, feed, and Chatter groups. Global actions are record-specific and are available when searching that particular object. 8 / 60 8. Universal Containers (UC) tracks account locations in zip_code_ C, a custom text field with a validation rule to enforce proper formatting of the US ZIP + 4 code for UC’s orders.What formula should the app builder create on order to display only the first five digits of ZiP_Code_c from the parent account? TEXT( Account.Zip_codw_c,5) BEGIN (Account.Zip_code_c,5) LEFT( Account.Zip_code_c,5) LPAD( Account.zip_Code_c,5) 9 / 60 9. An app builder uses Process Builder to create a Chatter post.Which two items should be avoided to ensure a post is successfully created?Choose 2 answers Message is posting to a private Chatter group Message is posting to a Community user or group Message has a space at the beginning Message starts with a field reference 10 / 60 10. Universal Containers asked the app builder to ensure when an account type changes to ‘Past-Customer’ the contacts directly related to that account get an updated status of ‘Re-Market’.What automation should the app builder use to accomplish this task? Screen flow Workflow rule Lightning component Process Builder 11 / 60 11. When a deal is closed-won, it has to be approved by the owner’s manager prior to being added to the leaderboard for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation.What is recommended to ensure all of the appropriate deals are reviewed and the leader board is up to date? Have the manager log on and reassign the approval request. Set up a delegated approver for the manager. Use Process Builder to assign a delegated approver. Forward the approval request to the manager’s assistant. 12 / 60 12. At Ursa Solar Major, only users with the Outer Planets profile need to see the Jupiter field on the Solar System object. How would the app builder satisfy this requirement? Sharing Rule Classic Encryption Field-Level Security Defer Calculations 13 / 60 13. An app builder wants to update a field on the parent record when a child record connect via lookup is deletedWhat automation should app builder use? Screen flow Apex code Process builder Workflow rule 14 / 60 14. The marketing team at universal Containers has a lost of 400 leads it wants to upload to salesforce. The team needs to avoid creating duplicates records.Which two actions be taken to meet this requirement?Choose 2 answers Upload the lead list using the import wizard and select a matching type to prevent duplicate lead creation Use data loader’s update function to import leads and match to existing records based on email address Enable duplicate matching in the data section in setup and active the lead-to-lead scenario Utilize a lead matching rule and corresponding duplicate rule to block newly created duplicate leads. 15 / 60 15. Cloud Kicks wants to display the number of Opportunity records associated with each Account.What solution should be used? Roll-up summary field Process builder AppExchange offering Lookup field 16 / 60 16. The services manager wants to make sure the team enters case priority consistently.What feature can an app builder use to accomplish this? Flow Next Best Action In-App Guidance Path 17 / 60 17. Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.Which two components should an app builder use to meet these requirements?Choose 2 answers Tabs Rich text Related record Path 18 / 60 18. Universal Containers users the asset object to track products that are installed at customer locations. A new object, asset_inventory has been created to capture details about the assets.Which approach should the app builder take to show asset_inventory_C as a related list on asset? Create a junction object to relate asset_ inventory_c and asset. Add the asset_inventory_c related list to the asset page layout Create a master detail relationship on asset to asset_inventory_c add the asset_inventory_c related list to the asset page layout. Create a lookup relationship on asset_inventory_c to asset. Add the asset_inventory_c related list to the asset page layout Create a roll-up on asset. Add the asset_inventory_C related list to the asset page layout 19 / 60 19. Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch.What should the app builder do to meet the deadline and custom requirements? Select an unmanaged package from AppExchange that closely meets the requirements of the project that allows programmatic development. Build the survey declaratively and use a workflow rule to send it to the customer as an external message to meet criteria. Choose a managed package from AppExchange that closely meets the requirements of the project and restricts programmatic development. Work with a developer to create custom apex code and a Visualforce survey to meet criteria. 20 / 60 20. Ursa Major Solar has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange? Managed packages provide intellectual property protection on Apex code. Unmanaged packages allow for patches on programmatic changes but not Apex. Unmanaged packages can be set up to prevent user customizations. Managed packages need a per-user charge on AppExchange. 21 / 60 21. An app builder needs to create new automation on an object.What best practice should the app builder follow when building out automation? One workflow rule per object One invocable process per object. One flow per object. One record change process per object 22 / 60 22. After a deal is closed, cloud kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the AccountWhat solution should an app builder use for this request? Lookup field Picklist field Text field Multi select picklist field 23 / 60 23. When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields.What should an app builder use to achieve the desired result? Process Builder and Flow Custom picklist field and Process Builder Custom button and Flow Lightning component and Process Builder 24 / 60 24. Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request_Inventory__c to enable many-to-many relationships with the Inventory__c and Order__c objects.What does the app builder need to provide to ensure users can view Request_Inventory__c records? Read access to the first master object. Read access to both master objects. Apex-based sharing on the first master object. Sharing rules on Request_Inventory__c object. 25 / 60 25. Sales reps at Universal Containers (UC) should be restricted to viewing Cases associated to Accounts in their territory. UC’’s data model sharing for Accounts is private and an admin owns all of the Accounts in the UC org.Which two options should an app builder use to fulfill these requirements?Choose 2 answers Add sales reps to the Account Team for Accounts, with Read Only access to Cases. Set sharing for Cases to Private. Create a sharing set to share Cases with the internal sales reps. In the Territory Model, set Case Access to ‘View’. 26 / 60 26. DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the internal policy.How should an app builder automate travel requests based on these criteria? Workflow rule Apex Approval process Process Builder 27 / 60 27. Universal Containers wants the sales reps to clean up its Salesforce customer contacts using the Contacts tab.Which two solutions can be used to support and simplify this process using a list view?Choose 2 answers Add a chart to the list view to show the percentage of contacts that have already been cleaned up. Clone a master list view for each user on the team so they can view their customers. Filter the list view by customer record type and enable inline edit functionality. Make the list view dynamic so only "My Contacts” are visible to the user. 28 / 60 28. Ursa Major Solar’s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to z determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a Calculator maintenance work order gets closed.What tool should an app builder recommend to help meet this requirement? Visualforce Process Builder Apex Trigger Contact Request Flow 29 / 60 29. Universal Containers wants to create a report to show job applications with or without resumes,What considerations should the app builder be aware of when creating the custom report type? A primary object selection is locked once the custom report type has been saved. When a custom or external object is deleted the report type and reports remain but cause an error when the report is run. Once the report type has been deployed it is unable to be deleted. An app builder is unable to create custom report types for objects they do NOT have permissions for. 30 / 60 30. Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit Opportunities go into the Secure Commitment Stage to eliminate manual submission.Which three features would meet the business requirements?Choose 3 answers Workflow Process Builder Chatter action Apex Flow 31 / 60 31. Universal containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.What should the app builder do to meet the requirement? Email deliverability set to no access. Email deliver ability set to system email only. Email relay to the configured host enabled. Email configured for SMTP authentication. 32 / 60 32. Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.Which two solutions should an app builder suggest to help meet these requirements?Choose 2 answers Use two Tabs components to separate record information from activities. Mark stage dependent fields as required on the Opportunity page layout. Add a Path component with fields and instructions aligning to stages on the Opportunity. Set up an approval process requiring manager consent at each stage of the Opportunity. 33 / 60 33. Universal Containers uses a custom picklist field Account Region con the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.How should an app builder meet this requirement? Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account Account Region_c). Create a formula field on the Contact object> Set the value of the formula to TEXT(Account Account Region_c). Create a picklist field called "Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. Create a text field called Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. 34 / 60 34. What should an app builder consider when choosing a template for a new Lightning record page? Page structure will automatically adapt to the device being used to view the record page. To view the record page, users need "View All Data” permissions for the object. The template can be changed at any time after the initial save by clicking Edit Page. Select a new template for each type of device users use to view the record page. 35 / 60 35. An app builder is preparing to deploy a new app from the sandbox to production using change sets.What two considerations should an app builder keep in mind during this process?Choose 2 answers Salesforce Connect automatically establishes a link between environments. Users should be logged out of production when receiving inbound change sets. Transactions will revert if the deployment errors. Change sets do not include all components and may have to perform some changes manually. 36 / 60 36. A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.Which two conditions should the app builder review?Choose 2 answers If the list view contains more than one record type If the list view selected is the recently viewed list view If the list view contains a chart created by the user If the list view restricts sharing for the user 37 / 60 37. A sales manager at cloud kicks want the team to spend more time in the field and less time manually entering the information found on the business cards they collect.What should an app builder do to help achieve the goal without sacrificing data quality Use a combination of workflow rules and formulation field to populate key field for the sales user Post daily to the chatter feed any relevant field that need to be populated Research and evaluate data environment products on the appExchange to automate data entry Use flow to create a data wizard to automate data entry 38 / 60 38. An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.What is needed to create “with” or “without” reports on the new custom object? Custom Report Type Row-Level Formula Report Bucket Field Report Filters 39 / 60 39. DreamHouse Realty wants to make sure an Opportunity has a field Expected_Close_Date__c populated before it is allowed to enter the qualified stage.How should an app builder solution this request? Record Type Page Layout Validation Rule Activity History 40 / 60 40. An app builder wants to create a report to compare the number of support cases in each status (New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).What solution should be used for the report? Custom Report Type Filters Grouping Bucket Columns 41 / 60 41. Universal Containers (UC) has a custom Invoice__c object and a custom Invoice_Line_Item__c object. The Invoice_Line_Item__c object has a lookup relationship to the Invoice__c. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.Which two reasons could be preventing this relationship conversion?Choose 2 answers There is a roll-up summary field on the Invoice__c object. There are already two master-detail relationships on the Invoice_Line_Item__c. Custom objects are unable to be on the detail side of a master-detail relationship. Invoice_Line_Item__c records exist without having the Invoice__c lookup field populated. 42 / 60 42. Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed_Cases__c.Which two automation solutions would meet these business requirements?Choose 2 answers AppExchange Apex Process Builder Workflow 43 / 60 43. Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.How should an app builder recommend assigning permission sets to users? Utilize the Data Loader to mass update the desired users with their full list of permission sets and permission set groups. Utilize the Data Import Wizard to mass update the desired users with their full list of permission sets and permission set groups. Utilize the manage assignments button to assign a permission set group and additional individual permission sets to each user. Utilize the manage assignments button to assign each user with the same set of permission set groups and permission sets. 44 / 60 44. Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.* Sales rep A manually shares an opportunity record with sales rep B.* Sales rep B has access to the Account even though the Account is NOT in sales rep B’s territory.* Sales rep C CANNOT see either record.Based on the information given, why can sales rep B see the Account related to the Opportunity? Implicit access to the Account. Sharing set is granting access to the Account. Account was also manually shared. Sales rep B was added to the Account team. 45 / 60 45. Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another.Which three common items can an app builder move when using a change set?Choose 3 answers Web-to-lead Standard fields Custom field Custom object Apex class 46 / 60 46. A recently refreshed partial sandbox at Cloud Kicks has no data in the custom object Fresh Kicks_c. Checking in production, there are two million rows of data in the object.What can be a reason the data is missing? Sandbox is still populating data. The sandbox was refreshed too early. The selected objects in the sandbox template. The partial sandbox is at capacity. 47 / 60 47. Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.How could an app builder meet this requirement? Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases. Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum. Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum. Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts. 48 / 60 48. DreamHouse Realty (DHR) recently acquired Cloud Kicks (CK), a company that is still on Salesforce Classic. DHR is keeping the CK Salesforce org; however, it will migrate this org to Lightning Experience.Where should the app builder find prebuilt resources to help with this project and overall adoption? Flow Builder Import Wizard AppExchange Lightning Object Creator 49 / 60 49. DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period.What type of relationship would an app builder set up to meet this specification? Master-detail Lookup Many-to-many Indirect lookup 50 / 60 50. An app builder wants to create a custom object and 10 fields.What should they use to create the object, fields, and relationships quickly from one place? Developer Console Manage Field Permissions Schema Builder Lightning Object Creator 51 / 60 51. Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.Which two ways could CK use Chatter to solve this problem?Choose 2 answers Out of Office Polls Topics Streams 52 / 60 52. Universal Containers wants to provide users with a process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.What should an app builder configure to meet the requirement? Process Builder triggered from Account update Process Builder triggered from Opportunity update Quick Action on the Opportunity object Quick Action on the Account object 53 / 60 53. An app builder needs to deploy a new account detail page layout from sandbox to production.Which three components should an app builder include in the change set to ensure it deploys successfully and visually as expected?Choose 3 answers Custom action Detail page layout Custom fields Lighting App builder System administrator profile 54 / 60 54. An app builder wants to use Process Builder to automate some of the work being done by the sales team.What are three capabilities of Process Builder that can improve productivity?Choose 3 answers Send an outbound message. Update a related record. Create a child record. Send an email alert. Delete a related record. 55 / 60 55. Cloud Kicks wants to efficiently increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.What tool should be used? Schema Builder Data Loader Lightning Object Creator Import Wizard 56 / 60 56. After discovering a second sun in the solar system, Ursa Major Solar wants to change the field relationship between Suncand Planet cto a lookup rather than a master detail.What should an app builder consider about the effect on reporting before making this change? Existing roll-up summary fields will be deleted from the Sunc object and from any reports where they were added. Existing reports created under the Sun with Planet e report type made by Salesforce will be deleted. Existing reports created under the Sun with Planet creport type made by Salesforce will be unusable, but not deleted. Existing roll-up summary fields will remain on the Suncobject and available for reporting, but will no longer update. 57 / 60 57. Universal Containers (UC) has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object.Which feature would an app builder use? Field Update Global Picklist Value Set Next Best Action State and Country Picklist 58 / 60 58. The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field, After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience.Which two solutions could an app builder suggest?Choose 2 answers Create a custom App Page and assign to the mobile menu. Include Today as a navigation item in the app. Allow mobile users to switch between Lightning and Classic. Set up different mobile menu configurations for different types of users. 59 / 60 59. Universal Containers requires a custom field on the Case object to be automatically updated every time there is an Owner change on the Case.Which two features can be used for this requirement?Choose 2 answers Workflow Process Builder Schema Builder Approval Process 60 / 60 60. Universal Containers has the account object org wide default set to private. The marketing team owns account; however, they also need to able to see the sales team’s account both the sales and marketing team are in completely different branches of the role hierarchyWhat features should be used to enable marketing to see sales owned accounts ? Workflow Sharing rule Flow Public group Your score is The average score is 51% LinkedIn Facebook Twitter VKontakte 0% Restart quiz