App Builder Exam Quiz

1. Universal Containers (UC) has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object.
Which feature would an app builder use?

2. An app builder created multiple custom fields, page layouts, and reports in the sandbox and added them to a change set. After the change set was deployed to production, the reports were NOT deployed.
What should the app builder do?

3. An app builder wants to create a report to compare the number of support cases in each status (New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).
What solution should be used for the report?

4. DreamHouse Realty wants a message to be seen in a Chatter group actively monitored by account managers every time a customer’s home is published on the web.
How should messages be posted for this group?

5. Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail_Opt_In__c picklist field to Yes.
What validation rule would an app builder use to prevent other users from making this update?

6. Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit Opportunities go into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements?
Choose 3 answers

7. The services manager wants to make sure the team enters case priority consistently.
What feature can an app builder use to accomplish this?

8. DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period.
What type of relationship would an app builder set up to meet this specification?

9. Universal Containers is migration its sales operations from a legacy system that was used in Europe. Opportunities need to be imported with the proper country currency.
Which two step should an app builder configure to meet these requirements?
Choose 2 answers

10. When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields.
What should an app builder use to achieve the desired result?

11. After a deal is closed, cloud kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account
What solution should an app builder use for this request?

12. Universal Containers requires a custom field on the Case object to be automatically updated every time there is an Owner change on the Case.
Which two features can be used for this requirement?
Choose 2 answers

13. A sales manager at cloud kicks want the team to spend more time in the field and less time manually entering the information found on the business cards they collect.
What should an app builder do to help achieve the goal without sacrificing data quality

14. Cloud Kicks created a Lockedc custom field to identify Account records that should restrict modifications for all users except the system administrator.
What validation rule will enforce this requirement on locked Account records?

15. A recently refreshed partial sandbox at Cloud Kicks has no data in the custom object Fresh Kicks_c. Checking in production, there are two million rows of data in the object.
What can be a reason the data is missing?

16. Universal Containers (UC) utilizes two custom picklist fields called Sales_Organization__c and Pricing_Tier__c.
What validation rule should an app builder use to ensure Pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada?

17. What should an app builder consider when choosing a template for a new Lightning record page?

18. Universal Containers (UC) has a time sensitive need for a custom component to be built in 4 weeks. UC developers require additional enablement to complete the work and are backlogged by several months.
What option should an app builder suggest to meet this requirement?

19. Universal Containers have change that need to be deployed from Sandbox to Production.
Where should an app builder look to verify that a change set can be deployed?

20. DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the internal policy.
How should an app builder automate travel requests based on these criteria?

21. An app builder wants to add the option to ‘Send New Email’ from Leads, Contacts, and Accounts for users on mobile.
What is the benefit of using global actions to accomplish this?

22. Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.
Which two tools could an app builder combine to display the number of open cases on the account page?
Choose 2 answers

23. Dream house realty (DR) has a policy that requires the phone number on contact to be deleted when the DoNotcall checkbox is checked
What automation tool should the app builder recommend?

24. An app builder is preparing to deploy a new app from the sandbox to production using change sets.
What two considerations should an app builder keep in mind during this process?
Choose 2 answers

25. The marketing team at universal Containers has a lost of 400 leads it wants to upload to salesforce. The team needs to avoid creating duplicates records.
Which two actions be taken to meet this requirement?
Choose 2 answers

26. Universal Containers wants to dynamically display a component on a lighting record page for an account bassed on criteria about the related contact.
What solution should an app builder use to fulfill this requirement?

27. Cloud Kicks wants to display the number of Opportunity records associated with each Account.
What solution should be used?

28. Universal Containers uses a custom picklist field Account Region con the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.
How should an app builder meet this requirement?

29. Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.
* Sales rep A manually shares an opportunity record with sales rep B.
* Sales rep B has access to the Account even though the Account is NOT in sales rep B’s territory.
* Sales rep C CANNOT see either record.

Based on the information given, why can sales rep B see the Account related to the Opportunity?

30. An app builder uses Process Builder to create a Chatter post.
Which two items should be avoided to ensure a post is successfully created?
Choose 2 answers

31. Ursa Major Solar wants to see the Type__c field from the parent object Galaxy__c listed on the child record Star. error stating “Picklist values are only supported in certain functions”.
What formula should an app builder use to achieve the desired result?

32. Universal Containers (UC) tracks account locations in zip_code_ C, a custom text field with a validation rule to enforce proper formatting of the US ZIP + 4 code for UC’s orders.
What formula should the app builder create on order to display only the first five digits of ZiP_Code_c from the parent account?

33. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout.
What are two potential reasons why users are unable to view the item on the Case Lightning record page?
Choose 2 answers

34. Cloud Kicks has created a custom object called Interests__c which is joined to Accounts by way of a junction object called Account_Interest__c.
What is the impact to users attempting to view an Account and the associated Account_Interest__c records if they are without read access the Interest__c object?

35. Universal Containers has the account object org wide default set to private. The marketing team owns account; however, they also need to able to see the sales team’s account both the sales and marketing team are in completely different branches of the role hierarchy
What features should be used to enable marketing to see sales owned accounts ?

36. Ursa Major Solar wants to convert the relationship between Galaxy__c and Star__c from a lookup relationship to a master-detail relationship so each Galaxy__c record can be equipped with a roll-up summary count of Star__c records.
Which two considerations should be made?
Choose 2 answers

37. A service coordinator (SC) for the ursa major solar ( UMS) does a final review of work order owned by a technician for the specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove atteachments thats were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?

38. An app builder notices several Accounts converted from leads are missing information they expected to be caught via account validation rules.
What could be the source of this issue

39. An app builder needs to create new automation on an object.
What best practice should the app builder follow when building out automation?

40. Ursa Major Solar’s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to z determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a Calculator maintenance work order gets closed.
What tool should an app builder recommend to help meet this requirement?

41. Universal Containers wants to provide users with a process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.
What should an app builder configure to meet the requirement?

42. Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time.
What should the app builder be aware of when it comes to data already in the system?

43. Universal Containers users the asset object to track products that are installed at customer locations. A new object, asset_inventory has been created to capture details about the assets.
Which approach should the app builder take to show asset_inventory_C as a related list on asset?

44. Universal containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.
What should the app builder do to meet the requirement?

45. The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field, After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience.
Which two solutions could an app builder suggest?
Choose 2 answers

46. Ursa Major Solar (UMS) is looking to hire some new employees. UMS wants to allow the same applicant to apply for multiple open positions using a single application.
What should an app builder recommend to meet these requirements?

47. An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.
What is needed to create “with” or “without” reports on the new custom object?

48. Cloud kicks has a sales rep who is stating that their contact is unavailable for other users to see within salesforce
In which three ways can an app builder trouble shoot this issue?
Choose 3 answers

49. Cloud Kicks wants to efficiently increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.
What tool should be used?

50. What are the limitations of schema builder when creating a custom object?

51. Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.
What feature should an app builder use to create easy access to the document?

Choose 2 answers

52. Universal Containers app builder has been tasked with replacing workflow rules and apex trigger with process builder where possible
What are two important considerations an app builder should know before the project is started?

53. Nickname__c is a custom text field on a contact record that is utilized to override the contact name appearing on an email template. This field is not required and is not always filled in.
What formula should an app builder use to select the contact’s preferred name for email communications?

54. Which two places can an app builder go to see a list of available Custom Lightning components in their org?
Choose 2 answers

55. Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers

56. Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements?
Choose 2 answers

57. An app builder has been tasked with creating separate Opportunity views for three different teams. Each team follows a different sales process and should see different values for the same fields. Which three declarative options should they use to accomplish this?
Choose 3 answers

58. Universal Containers asked the app builder to ensure when an account type changes to ‘Past-Customer’ the contacts directly related to that account get an updated status of ‘Re-Market’.
What automation should the app builder use to accomplish this task?

59. Universal Containers wants to create a report to show job applications with or without resumes,
What considerations should the app builder be aware of when creating the custom report type?

60. The previous administrator of the Cloud Kicks Salesforce Org always utilized text as the field type when creating new custom fields. Cloud Kicks’ current roadmap requires a project that will clean up this Org during Lightning migration.
Which three field types should be considered to keep better track of contact information in fields?
Choose 3 answers