App Builder Exam Quiz 27 Created on June 24, 2023 By wakchourerohit@gmail.com Salesforce Certified App Builder Practice Q&A 1 / 60 1. Ursa Major Solar wants to see the Type__c field from the parent object Galaxy__c listed on the child record Star. error stating “Picklist values are only supported in certain functions”.What formula should an app builder use to achieve the desired result? ISPICKVAL(Galaxy__r.Type__c) VALUE(Galaxy__r.Type__c) TEXT(Galaxy__r-Type__c) FIND(Galaxy__r.Type__c) 2 / 60 2. Ursa Major Solar has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange? Managed packages provide intellectual property protection on Apex code. Managed packages need a per-user charge on AppExchange. Unmanaged packages can be set up to prevent user customizations. Unmanaged packages allow for patches on programmatic changes but not Apex. 3 / 60 3. Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.* Sales rep A manually shares an opportunity record with sales rep B.* Sales rep B has access to the Account even though the Account is NOT in sales rep B’s territory.* Sales rep C CANNOT see either record.Based on the information given, why can sales rep B see the Account related to the Opportunity? Account was also manually shared. Sales rep B was added to the Account team. Implicit access to the Account. Sharing set is granting access to the Account. 4 / 60 4. Universal Containers (UC) utilizes two custom picklist fields called Sales_Organization__c and Pricing_Tier__c.What validation rule should an app builder use to ensure Pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada? AND(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c))) ISPICKVAL(Sales_Organization__c,’Canada’) && ISNULL(Pricing_Tier__c) OR(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c))) IF(ISNULL(Sales_Organization__c=’Canada’,ISBLANK(TEXT(Pricing_Tier__c)), TRUE) 5 / 60 5. What are the limitations of schema builder when creating a custom object? Relationship Can be made to any custom objects. But any relationship to standard object should be build in lighting object manager “save” should be clicked each time a new object, Field, or relationship is created Field and relationship can be created, but they will be unable to add the field to the page layout from the canvas. Custom fields can be added to any custom objects excluding formula field types. 6 / 60 6. An app builder uses Process Builder to create a Chatter post.Which two items should be avoided to ensure a post is successfully created?Choose 2 answers Message is posting to a Community user or group Message is posting to a private Chatter group Message starts with a field reference Message has a space at the beginning 7 / 60 7. An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.What is needed to create “with” or “without” reports on the new custom object? Report Bucket Field Custom Report Type Report Filters Row-Level Formula 8 / 60 8. Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit Opportunities go into the Secure Commitment Stage to eliminate manual submission.Which three features would meet the business requirements?Choose 3 answers Chatter action Workflow Process Builder Flow Apex 9 / 60 9. Cloud Kicks created a Lockedc custom field to identify Account records that should restrict modifications for all users except the system administrator.What validation rule will enforce this requirement on locked Account records? AND( Locked c- TRUE, SProfile Name – System Administrator”) AND( Locked c-TRUE, SProfile.Name “System Administrator) AND Locked c-TRUE, Stage “Closed Won”, $UserRole.Name = “System Administrator”) AND( Locked c- TRUE, $UserRole.Name – System Administrator”) 10 / 60 10. An app builder wants to use Process Builder to automate some of the work being done by the sales team.What are three capabilities of Process Builder that can improve productivity?Choose 3 answers Update a related record. Delete a related record. Create a child record. Send an outbound message. Send an email alert. 11 / 60 11. Sales reps at Universal Containers (UC) should be restricted to viewing Cases associated to Accounts in their territory. UC’’s data model sharing for Accounts is private and an admin owns all of the Accounts in the UC org.Which two options should an app builder use to fulfill these requirements?Choose 2 answers In the Territory Model, set Case Access to ‘View’. Create a sharing set to share Cases with the internal sales reps. Set sharing for Cases to Private. Add sales reps to the Account Team for Accounts, with Read Only access to Cases. 12 / 60 12. Universal Containers wants to dynamically display a component on a lighting record page for an account bassed on criteria about the related contact.What solution should an app builder use to fulfill this requirement? Set the component visibility to display based on an advanced fillter type the contact field(s) to define criteria Set the filter type on the component visibility to display bassed on user permissions, using custom permission to define the dynamic criteria Hide the component behind a tab on the page layout Add a related record component to the page layout 13 / 60 13. An app builder has created a new report type but users are unable to select it from the Report Type list when making a new report for records they own.What could be causing this issue? Access to the necessary object is unavailable. Access to Create and Customize Reports is disabled. The report type is in a status of In Development. The report type is in a status of Deployed. 14 / 60 14. After discovering a second sun in the solar system, Ursa Major Solar wants to change the field relationship between Suncand Planet cto a lookup rather than a master detail.What should an app builder consider about the effect on reporting before making this change? Existing reports created under the Sun with Planet e report type made by Salesforce will be deleted. Existing roll-up summary fields will remain on the Suncobject and available for reporting, but will no longer update. Existing roll-up summary fields will be deleted from the Sunc object and from any reports where they were added. Existing reports created under the Sun with Planet creport type made by Salesforce will be unusable, but not deleted. 15 / 60 15. Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.How should an app builder recommend assigning permission sets to users? Utilize the manage assignments button to assign a permission set group and additional individual permission sets to each user. Utilize the manage assignments button to assign each user with the same set of permission set groups and permission sets. Utilize the Data Loader to mass update the desired users with their full list of permission sets and permission set groups. Utilize the Data Import Wizard to mass update the desired users with their full list of permission sets and permission set groups. 16 / 60 16. Cloud Kicks wants a visual representation to track delivery status.What component should an app builder recommend? Related record Path Details Related list 17 / 60 17. Universal Containers wants the sales reps to clean up its Salesforce customer contacts using the Contacts tab.Which two solutions can be used to support and simplify this process using a list view?Choose 2 answers Make the list view dynamic so only "My Contacts” are visible to the user. Clone a master list view for each user on the team so they can view their customers. Filter the list view by customer record type and enable inline edit functionality. Add a chart to the list view to show the percentage of contacts that have already been cleaned up. 18 / 60 18. Ursa Major Solar’s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to z determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a Calculator maintenance work order gets closed.What tool should an app builder recommend to help meet this requirement? Process Builder Contact Request Flow Apex Trigger Visualforce 19 / 60 19. An app builder wants to create a report to compare the number of support cases in each status (New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).What solution should be used for the report? Filters Custom Report Type Bucket Columns Grouping 20 / 60 20. Cloud Kicks wants to efficiently increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.What tool should be used? Lightning Object Creator Schema Builder Import Wizard Data Loader 21 / 60 21. Ursa Major Solar wants to convert the relationship between Galaxy__c and Star__c from a lookup relationship to a master-detail relationship so each Galaxy__c record can be equipped with a roll-up summary count of Star__c records.Which two considerations should be made?Choose 2 answers The Galaxy__c object has fewer than two existing master-detail relationships. The Star__c records are all required to have an existing value in their Galaxy__c field. The Star__c object has fewer than two existing master-detail relationships. The Galaxy__c object is required to contain existing roll-up summary fields. 22 / 60 22. DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the internal policy.How should an app builder automate travel requests based on these criteria? Process Builder Workflow rule Apex Approval process 23 / 60 23. Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.How could an app builder meet this requirement? Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum. Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases. Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts. Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum. 24 / 60 24. An app builder created multiple custom fields, page layouts, and reports in the sandbox and added them to a change set. After the change set was deployed to production, the reports were NOT deployed.What should the app builder do? Move the reports to the Unfiled Public Reports folder and add them to a new change set. Recreate the reports in production. Reports are not supported in change sets. Move the reports from the Unfiled Public Reports folder and add them to a new change set. Add the reports to an unmanaged package and install the unmanaged package into production. 25 / 60 25. Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail_Opt_In__c picklist field to Yes.What validation rule would an app builder use to prevent other users from making this update? AND( $UserRole.Name = ‘Marketing’, Retail_Opt_In__c = "Yes" ) AND( $UserRole.Name != ‘Marketing’, ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_Opt_In__c,"Yes") ) AND( $UserRole.Name != ‘Marketing’, Retail_Opt_In__c = "Yes" ) AND( $UserRole.Name = ‘Marketing’, ISPICKVAL(Retail_Opt_In__c,"Yes") ) 26 / 60 26. Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another.Which three common items can an app builder move when using a change set?Choose 3 answers Custom field Web-to-lead Apex class Standard fields Custom object 27 / 60 27. An app builder needs to deploy a new account detail page layout from sandbox to production.Which three components should an app builder include in the change set to ensure it deploys successfully and visually as expected?Choose 3 answers Detail page layout Custom fields System administrator profile Lighting App builder Custom action 28 / 60 28. Universal Containers users the asset object to track products that are installed at customer locations. A new object, asset_inventory has been created to capture details about the assets.Which approach should the app builder take to show asset_inventory_C as a related list on asset? Create a roll-up on asset. Add the asset_inventory_C related list to the asset page layout Create a junction object to relate asset_ inventory_c and asset. Add the asset_inventory_c related list to the asset page layout Create a master detail relationship on asset to asset_inventory_c add the asset_inventory_c related list to the asset page layout. Create a lookup relationship on asset_inventory_c to asset. Add the asset_inventory_c related list to the asset page layout 29 / 60 29. A sales manager at cloud kicks want the team to spend more time in the field and less time manually entering the information found on the business cards they collect.What should an app builder do to help achieve the goal without sacrificing data quality Research and evaluate data environment products on the appExchange to automate data entry Post daily to the chatter feed any relevant field that need to be populated Use flow to create a data wizard to automate data entry Use a combination of workflow rules and formulation field to populate key field for the sales user 30 / 60 30. Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed_Cases__c.Which two automation solutions would meet these business requirements?Choose 2 answers Workflow AppExchange Process Builder Apex 31 / 60 31. DreamHouse Realty (DHR) recently acquired Cloud Kicks (CK), a company that is still on Salesforce Classic. DHR is keeping the CK Salesforce org; however, it will migrate this org to Lightning Experience.Where should the app builder find prebuilt resources to help with this project and overall adoption? Flow Builder Import Wizard Lightning Object Creator AppExchange 32 / 60 32. Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.Which two tools could an app builder combine to display the number of open cases on the account page?Choose 2 answers Process Builder Approval Process Flow Workflow 33 / 60 33. Universal Containers utilizes opportunities and a custom object called Detailed_Sales__c. The company would like to roll sales metrics up to an opportunity for only Detailed_Sales__c records that have their picklist status set to Active.What is the recommended method for the app builder to achieve this request? Create a lookup relationship between the parent and child object with a roll-up summary field that filters on the status field. Utilize Apex code to roll up the desired amounts. Create a master-detail relationship between the parent and child object with a roll-up summary field that filters on the status field. Utilize the AppExchange to download a third-party application that can roll up the sales dollars with the appropriate filter. 34 / 60 34. Cloud Kicks recently implemented the application lifecycle management process to its release management strategy.Which category handles bug fixes and simple changes? Rollback Major Minor Patch 35 / 60 35. Universal Containers wants to provide users with a process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.What should an app builder configure to meet the requirement? Quick Action on the Account object Process Builder triggered from Account update Quick Action on the Opportunity object Process Builder triggered from Opportunity update 36 / 60 36. After a deal is closed, cloud kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the AccountWhat solution should an app builder use for this request? Text field Multi select picklist field Lookup field Picklist field 37 / 60 37. Universal Containers uses a custom picklist field Account Region con the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.How should an app builder meet this requirement? Create a picklist field called "Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. Create a formula field on the Contact object> Set the value of the formula to TEXT(Account Account Region_c). Create a text field called Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account Account Region_c). 38 / 60 38. Universal Containers has the account object org wide default set to private. The marketing team owns account; however, they also need to able to see the sales team’s account both the sales and marketing team are in completely different branches of the role hierarchyWhat features should be used to enable marketing to see sales owned accounts ? Flow Public group Workflow Sharing rule 39 / 60 39. DreamHouse Realty wants a message to be seen in a Chatter group actively monitored by account managers every time a customer’s home is published on the web.How should messages be posted for this group? Write a Flow to have it modify a record owned by a group. Create a Process Builder with an Immediate action of post to Chatter. Configure a Workflow Rule with a field update to post to Chatter. Write an Apex Trigger to have it modify a record owned by a group. 40 / 60 40. Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created.On the gift card object, what type of field should be created to support this requirement? Roll-up summary Formula Master-detail relationship Lookup relationship 41 / 60 41. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout.What are two potential reasons why users are unable to view the item on the Case Lightning record page?Choose 2 answers The page layout excludes the case feed component. The page layout includes the case feed component. The case page layout also contains custom buttons. The email button contains JavaScript. 42 / 60 42. Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely.What formula should an app builder use to create this new field? VALUE(Id) TEXT(Id) ISNUMBER(Id) Calculator A CASESAFEID(Id) 43 / 60 43. What should an app builder consider when choosing a template for a new Lightning record page? Page structure will automatically adapt to the device being used to view the record page. The template can be changed at any time after the initial save by clicking Edit Page. Select a new template for each type of device users use to view the record page. To view the record page, users need "View All Data” permissions for the object. 44 / 60 44. Universal Containers (UC) has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object.Which feature would an app builder use? Global Picklist Value Set Field Update State and Country Picklist Next Best Action 45 / 60 45. Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.Which two components should an app builder use to meet these requirements?Choose 2 answers Rich text Tabs Path Related record 46 / 60 46. Universal Containers requires a custom field on the Case object to be automatically updated every time there is an Owner change on the Case.Which two features can be used for this requirement?Choose 2 answers Process Builder Schema Builder Workflow Approval Process 47 / 60 47. An app builder is preparing to deploy a new app from the sandbox to production using change sets.What two considerations should an app builder keep in mind during this process?Choose 2 answers Users should be logged out of production when receiving inbound change sets. Salesforce Connect automatically establishes a link between environments. Change sets do not include all components and may have to perform some changes manually. Transactions will revert if the deployment errors. 48 / 60 48. The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field, After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience.Which two solutions could an app builder suggest?Choose 2 answers Create a custom App Page and assign to the mobile menu. Allow mobile users to switch between Lightning and Classic. Include Today as a navigation item in the app. Set up different mobile menu configurations for different types of users. 49 / 60 49. Dream house realty (DR) has a policy that requires the phone number on contact to be deleted when the DoNotcall checkbox is checkedWhat automation tool should the app builder recommend? Approval process Quick action Workflow rule Validation rule 50 / 60 50. A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.Which two conditions should the app builder review?Choose 2 answers If the list view restricts sharing for the user If the list view contains a chart created by the user If the list view selected is the recently viewed list view If the list view contains more than one record type 51 / 60 51. Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.Which two ways could CK use Chatter to solve this problem?Choose 2 answers Polls Topics Out of Office Streams 52 / 60 52. Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.Which two solutions should an app builder suggest to help meet these requirements?Choose 2 answers Mark stage dependent fields as required on the Opportunity page layout. Add a Path component with fields and instructions aligning to stages on the Opportunity. Set up an approval process requiring manager consent at each stage of the Opportunity. Use two Tabs components to separate record information from activities. 53 / 60 53. Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for these objects have been set to Private. Universal Containers wants to set up a new junction object between these custom objects. A select group of users should be able to edit records in the junction object.Which two steps should an app builder take to configure the proper security?Choose 2 answers Create an owner-based sharing rule that gives Read access to the junction object. Set lookup filters on both junction object relationship fields. Create owner-based sharing rules that give Read access to the master objects. Set Sharing Settings to Read Only on both Master-Detail relationship fields. 54 / 60 54. Cloud Kicks has created a custom object called Interests__c which is joined to Accounts by way of a junction object called Account_Interest__c.What is the impact to users attempting to view an Account and the associated Account_Interest__c records if they are without read access the Interest__c object? Users will be able to view the Account_Interest__c record, but unable to view the field or any information relating back to the Interest__c record. Users will be unable to view the Account_Interest__c records or the Interest__c records. Users will be unable to view Account records that have a related Account_Interest__c record. Users will be able to view the Account_Interest__c records and will have read-only access to the Interest__c records. 55 / 60 55. Universal Containers have change that need to be deployed from Sandbox to Production.Where should an app builder look to verify that a change set can be deployed? Inbound Change Sets Deployment Settings Outbound Change Sets Deployment status 56 / 60 56. Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request_Inventory__c to enable many-to-many relationships with the Inventory__c and Order__c objects.What does the app builder need to provide to ensure users can view Request_Inventory__c records? Read access to the first master object. Apex-based sharing on the first master object. Sharing rules on Request_Inventory__c object. Read access to both master objects. 57 / 60 57. An app builder wants to create a custom object and 10 fields.What should they use to create the object, fields, and relationships quickly from one place? Developer Console Manage Field Permissions Schema Builder Lightning Object Creator 58 / 60 58. Cloud Kicks wants to display the number of Opportunity records associated with each Account.What solution should be used? Process builder AppExchange offering Roll-up summary field Lookup field 59 / 60 59. A service coordinator (SC) for the ursa major solar ( UMS) does a final review of work order owned by a technician for the specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove atteachments thats were added by mistake. The SC also needs access to any other related records owned by the technician.What solution would provide the required access, given a private data model? Create a workflow rule Updates record owned by technician in that region with the SC Change work order access on the SC profile to modify all Put the SC in the rule hierarchy above the technicians whose work orders they review Give the SC a permission set with the modify all data system permission. 60 / 60 60. An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page.Which two reasons can be preventing the app builder from being able to add the custom component?Choose 2 answers My Domain must be deployed to add custom components to the page with the App Builder. The component requires a developer permission to add it to the page with the App Builder. A custom tab must be created to add custom components to the page with the App Builder. The component is tagged for record pages instead of home pages and is not showing up in the App Builder. Your score is The average score is 51% LinkedIn Facebook Twitter VKontakte 0% Restart quiz