App Builder Exam Quiz 27 Created on June 24, 2023 By wakchourerohit@gmail.com Salesforce Certified App Builder Practice Q&A 1 / 60 1. Ursa Major Solar has a lookup relationship between a custom Galaxy__c object and a custom Star__c object. An app builder wants to create a roll-up summary field that counts the total number of Star__c records related to each Galaxy__c record.How would the current configuration impact the ability to achieve the desired result? The roll-up summary can be achieved by creating a formula field on the Galaxy__c object. The roll-up summary can be achieved by creating a formula field on the Star__c object. The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created. A roll-up summary field will need to be created on the Galaxy__c object with a field filter that selects all related Star__c records. 2 / 60 2. Ursa Major Solar’s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to z determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a Calculator maintenance work order gets closed.What tool should an app builder recommend to help meet this requirement? Process Builder Apex Trigger Visualforce Contact Request Flow 3 / 60 3. Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request_Inventory__c to enable many-to-many relationships with the Inventory__c and Order__c objects.What does the app builder need to provide to ensure users can view Request_Inventory__c records? Read access to the first master object. Read access to both master objects. Sharing rules on Request_Inventory__c object. Apex-based sharing on the first master object. 4 / 60 4. Cloud Kicks wants to efficiently increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.What tool should be used? Lightning Object Creator Data Loader Import Wizard Schema Builder 5 / 60 5. Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.Which two tools could an app builder combine to display the number of open cases on the account page?Choose 2 answers Flow Process Builder Workflow Approval Process 6 / 60 6. Universal containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.What should the app builder do to meet the requirement? Email deliverability set to no access. Email configured for SMTP authentication. Email relay to the configured host enabled. Email deliver ability set to system email only. 7 / 60 7. An app builder wants to add the option to ‘Send New Email’ from Leads, Contacts, and Accounts for users on mobile.What is the benefit of using global actions to accomplish this? The global action’s layout automatically clones the default page layout. Global actions are record-specific and are available when searching that particular object. Global actions can be accessed anywhere actions are available in mobile including record detail pages, feed, and Chatter groups. Salesforce Lightning Component Library houses existing global actions prebuilt for use. 8 / 60 8. Universal Containers (UC) tracks account locations in zip_code_ C, a custom text field with a validation rule to enforce proper formatting of the US ZIP + 4 code for UC’s orders.What formula should the app builder create on order to display only the first five digits of ZiP_Code_c from the parent account? LEFT( Account.Zip_code_c,5) TEXT( Account.Zip_codw_c,5) LPAD( Account.zip_Code_c,5) BEGIN (Account.Zip_code_c,5) 9 / 60 9. Universal Containers has the account object org wide default set to private. The marketing team owns account; however, they also need to able to see the sales team’s account both the sales and marketing team are in completely different branches of the role hierarchyWhat features should be used to enable marketing to see sales owned accounts ? Flow Workflow Public group Sharing rule 10 / 60 10. Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.Which two ways could CK use Chatter to solve this problem?Choose 2 answers Topics Polls Out of Office Streams 11 / 60 11. DreamHouse Realty wants a message to be seen in a Chatter group actively monitored by account managers every time a customer’s home is published on the web.How should messages be posted for this group? Create a Process Builder with an Immediate action of post to Chatter. Configure a Workflow Rule with a field update to post to Chatter. Write a Flow to have it modify a record owned by a group. Write an Apex Trigger to have it modify a record owned by a group. 12 / 60 12. Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.Which two components should an app builder use to meet these requirements?Choose 2 answers Related record Path Tabs Rich text 13 / 60 13. Universal Containers app builder has been tasked with replacing workflow rules and apex trigger with process builder where possibleWhat are two important considerations an app builder should know before the project is started? Avoid generating infinite loops. Apex has a different SOQL query limit then flow. Create a process for each workflow rule. Combine actions when possible 14 / 60 14. What should an app builder consider when choosing a template for a new Lightning record page? To view the record page, users need "View All Data” permissions for the object. Page structure will automatically adapt to the device being used to view the record page. Select a new template for each type of device users use to view the record page. The template can be changed at any time after the initial save by clicking Edit Page. 15 / 60 15. After a deal is closed, cloud kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the AccountWhat solution should an app builder use for this request? Picklist field Lookup field Text field Multi select picklist field 16 / 60 16. Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another.Which three common items can an app builder move when using a change set?Choose 3 answers Custom object Standard fields Apex class Web-to-lead Custom field 17 / 60 17. Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.* Sales rep A manually shares an opportunity record with sales rep B.* Sales rep B has access to the Account even though the Account is NOT in sales rep B’s territory.* Sales rep C CANNOT see either record.Based on the information given, why can sales rep B see the Account related to the Opportunity? Sales rep B was added to the Account team. Implicit access to the Account. Sharing set is granting access to the Account. Account was also manually shared. 18 / 60 18. The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.Which automation tool should an app builder use to best address all these requests? Process Builder Approval process Flow Apex 19 / 60 19. Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail_Opt_In__c picklist field to Yes.What validation rule would an app builder use to prevent other users from making this update? AND( $UserRole.Name != ‘Marketing’, ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_Opt_In__c,"Yes") ) AND( $UserRole.Name = ‘Marketing’, ISPICKVAL(Retail_Opt_In__c,"Yes") ) AND( $UserRole.Name != ‘Marketing’, Retail_Opt_In__c = "Yes" ) AND( $UserRole.Name = ‘Marketing’, Retail_Opt_In__c = "Yes" ) 20 / 60 20. DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period.What type of relationship would an app builder set up to meet this specification? Master-detail Lookup Many-to-many Indirect lookup 21 / 60 21. Ursa Major Solar has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange? Managed packages need a per-user charge on AppExchange. Managed packages provide intellectual property protection on Apex code. Unmanaged packages can be set up to prevent user customizations. Unmanaged packages allow for patches on programmatic changes but not Apex. 22 / 60 22. Universal Containers wants to provide users with a process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.What should an app builder configure to meet the requirement? Quick Action on the Account object Process Builder triggered from Account update Process Builder triggered from Opportunity update Quick Action on the Opportunity object 23 / 60 23. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout.What are two potential reasons why users are unable to view the item on the Case Lightning record page?Choose 2 answers The page layout includes the case feed component. The page layout excludes the case feed component. The case page layout also contains custom buttons. The email button contains JavaScript. 24 / 60 24. An app builder wants to use Process Builder to automate some of the work being done by the sales team.What are three capabilities of Process Builder that can improve productivity?Choose 3 answers Delete a related record. Send an outbound message. Update a related record. Create a child record. Send an email alert. 25 / 60 25. Universal Containers wants to create a report to show job applications with or without resumes,What considerations should the app builder be aware of when creating the custom report type? When a custom or external object is deleted the report type and reports remain but cause an error when the report is run. A primary object selection is locked once the custom report type has been saved. Once the report type has been deployed it is unable to be deleted. An app builder is unable to create custom report types for objects they do NOT have permissions for. 26 / 60 26. Which two places can an app builder go to see a list of available Custom Lightning components in their org?Choose 2 answers Visualforce components in Setup Lightning components in Setup Lightning component Generator Lightning App Builder 27 / 60 27. Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch.What should the app builder do to meet the deadline and custom requirements? Choose a managed package from AppExchange that closely meets the requirements of the project and restricts programmatic development. Select an unmanaged package from AppExchange that closely meets the requirements of the project that allows programmatic development. Work with a developer to create custom apex code and a Visualforce survey to meet criteria. Build the survey declaratively and use a workflow rule to send it to the customer as an external message to meet criteria. 28 / 60 28. After discovering a second sun in the solar system, Ursa Major Solar wants to change the field relationship between Suncand Planet cto a lookup rather than a master detail.What should an app builder consider about the effect on reporting before making this change? Existing roll-up summary fields will remain on the Suncobject and available for reporting, but will no longer update. Existing reports created under the Sun with Planet creport type made by Salesforce will be unusable, but not deleted. Existing reports created under the Sun with Planet e report type made by Salesforce will be deleted. Existing roll-up summary fields will be deleted from the Sunc object and from any reports where they were added. 29 / 60 29. Universal Containers requires a custom field on the Case object to be automatically updated every time there is an Owner change on the Case.Which two features can be used for this requirement?Choose 2 answers Workflow Process Builder Schema Builder Approval Process 30 / 60 30. Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed_Cases__c.Which two automation solutions would meet these business requirements?Choose 2 answers Apex Process Builder AppExchange Workflow 31 / 60 31. Dream house realty is rethinking its sandbox utilisation strategy after acquiring cloud kicks. The salesforce COE. Already utilizes a partial and full sandbox. Which it refreshes on their own regular schedules. Team are expending and have to begin each of their small projects in a sandbox before committing to the larger pool for collaborative testing while still keeping costs downWhat types sandbox should each team member use? Developer pro sandbox Developer sandbox Full sandbox Partial sanbox 32 / 60 32. An app builder installed a custom lighting component from appExchange and has deployed my domainWhat should be done next in order to configure the component for use in a record page? Edit a record page using lighting app builder, drag the component onto page Edit a record page using the page layout editor, drag the component onto the page Edit a record page using app builder, drag the component onto the page. Edit a record page using the page layout editor, drag the visualforce componets onto the page 33 / 60 33. Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.What feature should an app builder use to create easy access to the document?Choose 2 answers Quick Action on the Contracts object Quick Action on the Account object A custom detail page link on the Account object A custom detail page link on the Contract object 34 / 60 34. When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields.What should an app builder use to achieve the desired result? Process Builder and Flow Custom button and Flow Lightning component and Process Builder Custom picklist field and Process Builder 35 / 60 35. Universal Containers wants the sales reps to clean up its Salesforce customer contacts using the Contacts tab.Which two solutions can be used to support and simplify this process using a list view?Choose 2 answers Filter the list view by customer record type and enable inline edit functionality. Clone a master list view for each user on the team so they can view their customers. Add a chart to the list view to show the percentage of contacts that have already been cleaned up. Make the list view dynamic so only "My Contacts” are visible to the user. 36 / 60 36. Universal Containers (UC) utilizes two custom picklist fields called Sales_Organization__c and Pricing_Tier__c.What validation rule should an app builder use to ensure Pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada? AND(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c))) OR(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c))) ISPICKVAL(Sales_Organization__c,’Canada’) && ISNULL(Pricing_Tier__c) IF(ISNULL(Sales_Organization__c=’Canada’,ISBLANK(TEXT(Pricing_Tier__c)), TRUE) 37 / 60 37. Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.How could an app builder meet this requirement? Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum. Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum. Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases. Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts. 38 / 60 38. When a deal is closed-won, it has to be approved by the owner’s manager prior to being added to the leaderboard for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation.What is recommended to ensure all of the appropriate deals are reviewed and the leader board is up to date? Have the manager log on and reassign the approval request. Set up a delegated approver for the manager. Forward the approval request to the manager’s assistant. Use Process Builder to assign a delegated approver. 39 / 60 39. Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time.What should the app builder be aware of when it comes to data already in the system? The change will be instant. The field name will change. Data loss will be experienced. Historical data will be updated to 12:00 timestamp. 40 / 60 40. An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.What is needed to create “with” or “without” reports on the new custom object? Row-Level Formula Report Filters Custom Report Type Report Bucket Field 41 / 60 41. At Ursa Solar Major, only users with the Outer Planets profile need to see the Jupiter field on the Solar System object. How would the app builder satisfy this requirement? Defer Calculations Sharing Rule Classic Encryption Field-Level Security 42 / 60 42. An app builder is preparing to deploy a new app from the sandbox to production using change sets.What two considerations should an app builder keep in mind during this process?Choose 2 answers Users should be logged out of production when receiving inbound change sets. Salesforce Connect automatically establishes a link between environments. Transactions will revert if the deployment errors. Change sets do not include all components and may have to perform some changes manually. 43 / 60 43. Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.Which two solutions should an app builder suggest to help meet these requirements?Choose 2 answers Mark stage dependent fields as required on the Opportunity page layout. Add a Path component with fields and instructions aligning to stages on the Opportunity. Set up an approval process requiring manager consent at each stage of the Opportunity. Use two Tabs components to separate record information from activities. 44 / 60 44. An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page.Which two reasons can be preventing the app builder from being able to add the custom component?Choose 2 answers The component is tagged for record pages instead of home pages and is not showing up in the App Builder. My Domain must be deployed to add custom components to the page with the App Builder. A custom tab must be created to add custom components to the page with the App Builder. The component requires a developer permission to add it to the page with the App Builder. 45 / 60 45. Nickname__c is a custom text field on a contact record that is utilized to override the contact name appearing on an email template. This field is not required and is not always filled in.What formula should an app builder use to select the contact’s preferred name for email communications? IF(ISNULL(Nickname__c),Nickname__c,FirstName) IF(NOT(ISBLANK(Nickname__c)),Nickname__c,FirstName) IF(TEXT(Nickname__c),Nickname__c,FirstName) IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c,FirstName) 46 / 60 46. The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field, After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience.Which two solutions could an app builder suggest?Choose 2 answers Include Today as a navigation item in the app. Set up different mobile menu configurations for different types of users. Create a custom App Page and assign to the mobile menu. Allow mobile users to switch between Lightning and Classic. 47 / 60 47. Cloud Kicks has created a custom object called Interests__c which is joined to Accounts by way of a junction object called Account_Interest__c.What is the impact to users attempting to view an Account and the associated Account_Interest__c records if they are without read access the Interest__c object? Users will be able to view the Account_Interest__c records and will have read-only access to the Interest__c records. Users will be able to view the Account_Interest__c record, but unable to view the field or any information relating back to the Interest__c record. Users will be unable to view Account records that have a related Account_Interest__c record. Users will be unable to view the Account_Interest__c records or the Interest__c records. 48 / 60 48. Cloud Kicks created a Lockedc custom field to identify Account records that should restrict modifications for all users except the system administrator.What validation rule will enforce this requirement on locked Account records? AND Locked c-TRUE, Stage “Closed Won”, $UserRole.Name = “System Administrator”) AND( Locked c- TRUE, SProfile Name – System Administrator”) AND( Locked c-TRUE, SProfile.Name “System Administrator) AND( Locked c- TRUE, $UserRole.Name – System Administrator”) 49 / 60 49. Universal Containers (UC) has a custom Invoice__c object and a custom Invoice_Line_Item__c object. The Invoice_Line_Item__c object has a lookup relationship to the Invoice__c. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.Which two reasons could be preventing this relationship conversion?Choose 2 answers Custom objects are unable to be on the detail side of a master-detail relationship. Invoice_Line_Item__c records exist without having the Invoice__c lookup field populated. There are already two master-detail relationships on the Invoice_Line_Item__c. There is a roll-up summary field on the Invoice__c object. 50 / 60 50. Universal Containers (UC) has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object.Which feature would an app builder use? Next Best Action State and Country Picklist Global Picklist Value Set Field Update 51 / 60 51. DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the internal policy.How should an app builder automate travel requests based on these criteria? Process Builder Apex Approval process Workflow rule 52 / 60 52. Universal Containers uses a custom picklist field Account Region con the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.How should an app builder meet this requirement? Create a picklist field called "Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. Create a formula field on the Contact object> Set the value of the formula to TEXT(Account Account Region_c). Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account Account Region_c). Create a text field called Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. 53 / 60 53. DreamHouse Realty wants to make sure an Opportunity has a field Expected_Close_Date__c populated before it is allowed to enter the qualified stage.How should an app builder solution this request? Page Layout Record Type Validation Rule Activity History 54 / 60 54. A service coordinator (SC) for the ursa major solar ( UMS) does a final review of work order owned by a technician for the specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove atteachments thats were added by mistake. The SC also needs access to any other related records owned by the technician.What solution would provide the required access, given a private data model? Give the SC a permission set with the modify all data system permission. Change work order access on the SC profile to modify all Create a workflow rule Updates record owned by technician in that region with the SC Put the SC in the rule hierarchy above the technicians whose work orders they review 55 / 60 55. Ursa Major Solar (UMS) is looking to hire some new employees. UMS wants to allow the same applicant to apply for multiple open positions using a single application.What should an app builder recommend to meet these requirements? Create a master-detail relationship field on Application__c to Open_Position__c Create a master-detail relationship field om Applicant__c to Application__c Create a master-detail relationship on Open_Position__c to Application__c Create a master-detail relationship field on Applicant__c to Application__c 56 / 60 56. Cloud kicks has a sales rep who is stating that their contact is unavailable for other users to see within salesforceIn which three ways can an app builder trouble shoot this issue?Choose 3 answers Confirm whether default organisation wide sharing settings provide Access to the account Review the contact record and ensure it is linked to account Creat a account sharing rule to give the user access to all records Verify the users with the issue have access in the contact object 57 / 60 57. Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit Opportunities go into the Secure Commitment Stage to eliminate manual submission.Which three features would meet the business requirements?Choose 3 answers Apex Chatter action Flow Process Builder Workflow 58 / 60 58. What are the limitations of schema builder when creating a custom object? Field and relationship can be created, but they will be unable to add the field to the page layout from the canvas. Relationship Can be made to any custom objects. But any relationship to standard object should be build in lighting object manager Custom fields can be added to any custom objects excluding formula field types. “save” should be clicked each time a new object, Field, or relationship is created 59 / 60 59. Ursa major solar sales team has been struggling to enter data on mobile since rollout, the team dislike scrolling through all of the field to input only the necessary data.How could the app builder solve the necessary data. Record the field to make sense for the reps when in the field Deselect the phone radio button on the lighting record page assistant Update the training documentation with better screen shot. Filters components by device using from factor. 60 / 60 60. An app builder needs to create new automation on an object.What best practice should the app builder follow when building out automation? One record change process per object One workflow rule per object One flow per object. One invocable process per object. Your score is The average score is 51% LinkedIn Facebook Twitter VKontakte 0% Restart quiz