App Builder Exam Quiz - Rohit Wakchoure

Created on June 24, 2023 By

wakchourerohit@gmail.com

Salesforce Certified App Builder Practice Q&A

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1. Cloud Kicks wants to efficiently increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.
What tool should be used?

Schema Builder

Import Wizard

Data Loader

Lightning Object Creator

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2. An app builder installed a custom lighting component from appExchange and has deployed my domain
What should be done next in order to configure the component for use in a record page?

Edit a record page using app builder, drag the component onto the page.

Edit a record page using the page layout editor, drag the visualforce componets onto the page

Edit a record page using the page layout editor, drag the component onto the page

Edit a record page using lighting app builder, drag the component onto page

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3. Universal Containers users the asset object to track products that are installed at customer locations. A new object, asset_inventory has been created to capture details about the assets.
Which approach should the app builder take to show asset_inventory_C as a related list on asset?

Create a junction object to relate asset_ inventory_c and asset. Add the asset_inventory_c related list to the asset page layout

Create a roll-up on asset. Add the asset_inventory_C related list to the asset page layout

Create a master detail relationship on asset to asset_inventory_c add the asset_inventory_c related list to the asset page layout.

Create a lookup relationship on asset_inventory_c to asset. Add the asset_inventory_c related list to the asset page layout

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4. Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.
Which two ways could CK use Chatter to solve this problem?
Choose 2 answers

Polls

Streams

Out of Office

Topics

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5. An app builder is preparing to deploy a new app from the sandbox to production using change sets.
What two considerations should an app builder keep in mind during this process?
Choose 2 answers

Change sets do not include all components and may have to perform some changes manually.

Salesforce Connect automatically establishes a link between environments.

Transactions will revert if the deployment errors.

Users should be logged out of production when receiving inbound change sets.

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6. An app builder wants to update a field on the parent record when a child record connect via lookup is deleted
What automation should app builder use?

Workflow rule

Process builder

Apex code

Screen flow

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7. The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field, After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience.
Which two solutions could an app builder suggest?
Choose 2 answers

Create a custom App Page and assign to the mobile menu.

Allow mobile users to switch between Lightning and Classic.

Include Today as a navigation item in the app.

Set up different mobile menu configurations for different types of users.

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8. Universal Containers asked the app builder to ensure when an account type changes to ‘Past-Customer’ the contacts directly related to that account get an updated status of ‘Re-Market’.
What automation should the app builder use to accomplish this task?

Screen flow

Workflow rule

Lightning component

Process Builder

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9. An app builder has been tasked with creating separate Opportunity views for three different teams. Each team follows a different sales process and should see different values for the same fields. Which three declarative options should they use to accomplish this?
Choose 3 answers

Schema Builder

Page Layouts

Apex Trigger

Path

Profiles

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10. Cloud Kicks wants to display the number of Opportunity records associated with each Account.
What solution should be used?

Lookup field

Roll-up summary field

Process builder

AppExchange offering

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11. Ursa Major Solar’s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to z determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a Calculator maintenance work order gets closed.
What tool should an app builder recommend to help meet this requirement?

Contact Request Flow

Apex Trigger

Process Builder

Visualforce

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12. The events manager at Cloud Kicks (CK) hosted a launch party and wants to add a CSV file of attendees into a Campaign as Campaign Members so CK can track any future purchases the guests make.
Which three considerations should be made prior to using the Data Import Wizard for importing Campaign Members?
Choose 3 answers

When importing Campaign Members to a Campaign, a status does not need to be selected because the default member status is ‘Planned’.

The Data Import Wizard should be accessed from the object home page or from personal settings since they are not System Administrator.

The CSV should be properly formatted and deduplicated prior to insertion via the Data Import Wizard to maintain data cleanliness.

Related Lead, Contact, and Campaign records for the Campaign Members should exist prior to import.

Inserting new Campaign Members prohibits workflow rules and processes for any records that meet automation criteria.

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13. The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.
Which automation tool should an app builder use to best address all these requests?

Flow

Apex

Process Builder

Approval process

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14. Universal Containers (UC) has a custom Invoice__c object and a custom Invoice_Line_Item__c object. The Invoice_Line_Item__c object has a lookup relationship to the Invoice__c. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.
Which two reasons could be preventing this relationship conversion?
Choose 2 answers

There is a roll-up summary field on the Invoice__c object.

There are already two master-detail relationships on the Invoice_Line_Item__c.

Invoice_Line_Item__c records exist without having the Invoice__c lookup field populated.

Custom objects are unable to be on the detail side of a master-detail relationship.

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15. Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.
* Sales rep A manually shares an opportunity record with sales rep B.
* Sales rep B has access to the Account even though the Account is NOT in sales rep B’s territory.
* Sales rep C CANNOT see either record.

Based on the information given, why can sales rep B see the Account related to the Opportunity?

Account was also manually shared.

Sharing set is granting access to the Account.

Implicit access to the Account.

Sales rep B was added to the Account team.

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16. An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.
What is needed to create “with” or “without” reports on the new custom object?

Report Bucket Field

Report Filters

Custom Report Type

Row-Level Formula

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17. Universal Containers wants to dynamically display a component on a lighting record page for an account bassed on criteria about the related contact.
What solution should an app builder use to fulfill this requirement?

Set the filter type on the component visibility to display bassed on user permissions, using custom permission to define the dynamic criteria

Hide the component behind a tab on the page layout

Add a related record component to the page layout

Set the component visibility to display based on an advanced fillter type the contact field(s) to define criteria

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18. Cloud Kicks has created a custom object called Interests__c which is joined to Accounts by way of a junction object called Account_Interest__c.
What is the impact to users attempting to view an Account and the associated Account_Interest__c records if they are without read access the Interest__c object?

Users will be unable to view the Account_Interest__c records or the Interest__c records.

Users will be able to view the Account_Interest__c record, but unable to view the field or any information relating back to the Interest__c record.

Users will be able to view the Account_Interest__c records and will have read-only access to the Interest__c records.

Users will be unable to view Account records that have a related Account_Interest__c record.

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19. Universal Containers (UC) utilizes two custom picklist fields called Sales_Organization__c and Pricing_Tier__c.
What validation rule should an app builder use to ensure Pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada?

ISPICKVAL(Sales_Organization__c,’Canada’) && ISNULL(Pricing_Tier__c)

IF(ISNULL(Sales_Organization__c=’Canada’,ISBLANK(TEXT(Pricing_Tier__c)), TRUE)

OR(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c)))

AND(ISPICKVAL(Sales_Organization__c,’Canada’), ISBLANK(TEXT(Pricing_Tier__c)))

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20. Cloud Kicks wants a visual representation to track delivery status.
What component should an app builder recommend?

Details

Path

Related record

Related list

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21. Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers

Email Alert

Outbound Message

Task

Invocable Process Builder

Invocable Flow

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22. Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.
Which two solutions should an app builder suggest to help meet these requirements?
Choose 2 answers

Use two Tabs components to separate record information from activities.

Add a Path component with fields and instructions aligning to stages on the Opportunity.

Mark stage dependent fields as required on the Opportunity page layout.

Set up an approval process requiring manager consent at each stage of the Opportunity.

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23. After discovering a second sun in the solar system, Ursa Major Solar wants to change the field relationship between Suncand Planet cto a lookup rather than a master detail.
What should an app builder consider about the effect on reporting before making this change?

Existing roll-up summary fields will remain on the Suncobject and available for reporting, but will no longer update.

Existing reports created under the Sun with Planet e report type made by Salesforce will be deleted.

Existing reports created under the Sun with Planet creport type made by Salesforce will be unusable, but not deleted.

Existing roll-up summary fields will be deleted from the Sunc object and from any reports where they were added.

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24. Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit Opportunities go into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements?
Choose 3 answers

Workflow

Apex

Flow

Chatter action

Process Builder

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25. Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another.
Which three common items can an app builder move when using a change set?

Choose 3 answers

Web-to-lead

Apex class

Custom object

Standard fields

Custom field

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26. Cloud Kicks recently implemented the application lifecycle management process to its release management strategy.
Which category handles bug fixes and simple changes?

Major

Patch

Rollback

Minor

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27. Ursa Major Solar has a lookup relationship between a custom Galaxy__c object and a custom Star__c object. An app builder wants to create a roll-up summary field that counts the total number of Star__c records related to each Galaxy__c record.
How would the current configuration impact the ability to achieve the desired result?

A roll-up summary field will need to be created on the Galaxy__c object with a field filter that selects all related Star__c records.

The roll-up summary can be achieved by creating a formula field on the Star__c object.

The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created.

The roll-up summary can be achieved by creating a formula field on the Galaxy__c object.

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28. DreamHouse Realty wants to make sure an Opportunity has a field Expected_Close_Date__c populated before it is allowed to enter the qualified stage.
How should an app builder solution this request?

Validation Rule

Activity History

Record Type

Page Layout

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29. The services manager wants to make sure the team enters case priority consistently.
What feature can an app builder use to accomplish this?

Path

In-App Guidance

Next Best Action

Flow

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30. DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the internal policy.
How should an app builder automate travel requests based on these criteria?

Workflow rule

Apex

Approval process

Process Builder

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31. Ursa Major Solar has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange?

Managed packages need a per-user charge on AppExchange.

Unmanaged packages can be set up to prevent user customizations.

Managed packages provide intellectual property protection on Apex code.

Unmanaged packages allow for patches on programmatic changes but not Apex.

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32. What should an app builder consider when choosing a template for a new Lightning record page?

To view the record page, users need "View All Data” permissions for the object.

Select a new template for each type of device users use to view the record page.

Page structure will automatically adapt to the device being used to view the record page.

The template can be changed at any time after the initial save by clicking Edit Page.

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33. Universal Containers uses a custom picklist field Account Region con the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.
How should an app builder meet this requirement?

Create a picklist field called "Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed.

Create a formula field on the Contact object> Set the value of the formula to TEXT(Account Account Region_c).

Create a text field called Account Region on Contact object Create a workflow rule to update this picklist field if the Account Region field on the Account is changed.

Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account Account Region_c).

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34. An app builder wants to create a report to compare the number of support cases in each status (New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).
What solution should be used for the report?

Bucket Columns

Custom Report Type

Grouping

Filters

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35. Universal containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.
What should the app builder do to meet the requirement?

Email deliver ability set to system email only.

Email relay to the configured host enabled.

Email configured for SMTP authentication.

Email deliverability set to no access.

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36. Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.
How should an app builder recommend assigning permission sets to users?

Utilize the Data Loader to mass update the desired users with their full list of permission sets and permission set groups.

Utilize the manage assignments button to assign a permission set group and additional individual permission sets to each user.

Utilize the Data Import Wizard to mass update the desired users with their full list of permission sets and permission set groups.

Utilize the manage assignments button to assign each user with the same set of permission set groups and permission sets.

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37. An app builder created multiple custom fields, page layouts, and reports in the sandbox and added them to a change set. After the change set was deployed to production, the reports were NOT deployed.
What should the app builder do?

Move the reports from the Unfiled Public Reports folder and add them to a new change set.

Add the reports to an unmanaged package and install the unmanaged package into production.

Move the reports to the Unfiled Public Reports folder and add them to a new change set.

Recreate the reports in production. Reports are not supported in change sets.

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38. An app builder has created a new report type but users are unable to select it from the Report Type list when making a new report for records they own.
What could be causing this issue?

Access to the necessary object is unavailable.

The report type is in a status of Deployed.

The report type is in a status of In Development.

Access to Create and Customize Reports is disabled.

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39. An app builder needs to create new automation on an object.
What best practice should the app builder follow when building out automation?

One workflow rule per object

One invocable process per object.

One flow per object.

One record change process per object

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40. Universal Containers (UC) tracks account locations in zip_code_ C, a custom text field with a validation rule to enforce proper formatting of the US ZIP + 4 code for UC’s orders.
What formula should the app builder create on order to display only the first five digits of ZiP_Code_c from the parent account?

BEGIN (Account.Zip_code_c,5)

LPAD( Account.zip_Code_c,5)

TEXT( Account.Zip_codw_c,5)

LEFT( Account.Zip_code_c,5)

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41. The marketing team at universal Containers has a lost of 400 leads it wants to upload to salesforce. The team needs to avoid creating duplicates records.
Which two actions be taken to meet this requirement?
Choose 2 answers

Utilize a lead matching rule and corresponding duplicate rule to block newly created duplicate leads.

Upload the lead list using the import wizard and select a matching type to prevent duplicate lead creation

Enable duplicate matching in the data section in setup and active the lead-to-lead scenario

Use data loader’s update function to import leads and match to existing records based on email address

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42. Ursa Major Solar wants to see the Type__c field from the parent object Galaxy__c listed on the child record Star. error stating “Picklist values are only supported in certain functions”.
What formula should an app builder use to achieve the desired result?

ISPICKVAL(Galaxy__r.Type__c)

TEXT(Galaxy__r-Type__c)

VALUE(Galaxy__r.Type__c)

FIND(Galaxy__r.Type__c)

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43. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout.
What are two potential reasons why users are unable to view the item on the Case Lightning record page?
Choose 2 answers

The page layout includes the case feed component.

The page layout excludes the case feed component.

The email button contains JavaScript.

The case page layout also contains custom buttons.

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44. Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.
How could an app builder meet this requirement?

Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases.

Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts.

Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum.

Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum.

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45. DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period.
What type of relationship would an app builder set up to meet this specification?

Lookup

Master-detail

Indirect lookup

Many-to-many

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46. A service coordinator (SC) for the ursa major solar ( UMS) does a final review of work order owned by a technician for the specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove atteachments thats were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?

Put the SC in the rule hierarchy above the technicians whose work orders they review

Give the SC a permission set with the modify all data system permission.

Change work order access on the SC profile to modify all

Create a workflow rule Updates record owned by technician in that region with the SC

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47. Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time.
What should the app builder be aware of when it comes to data already in the system?

The field name will change.

Data loss will be experienced.

The change will be instant.

Historical data will be updated to 12:00 timestamp.

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48. Sales reps at Universal Containers (UC) should be restricted to viewing Cases associated to Accounts in their territory. UC’’s data model sharing for Accounts is private and an admin owns all of the Accounts in the UC org.
Which two options should an app builder use to fulfill these requirements?
Choose 2 answers

Add sales reps to the Account Team for Accounts, with Read Only access to Cases.

Create a sharing set to share Cases with the internal sales reps.

In the Territory Model, set Case Access to ‘View’.

Set sharing for Cases to Private.

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49. The previous administrator of the Cloud Kicks Salesforce Org always utilized text as the field type when creating new custom fields. Cloud Kicks’ current roadmap requires a project that will clean up this Org during Lightning migration.
Which three field types should be considered to keep better track of contact information in fields?
Choose 3 answers

Email

Date

Time

Phone

Number

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50. Universal Containers app builder has been tasked with replacing workflow rules and apex trigger with process builder where possible
What are two important considerations an app builder should know before the project is started?

Avoid generating infinite loops.

Create a process for each workflow rule.

Combine actions when possible

Apex has a different SOQL query limit then flow.

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51. Universal Containers (UC) has a time sensitive need for a custom component to be built in 4 weeks. UC developers require additional enablement to complete the work and are backlogged by several months.
What option should an app builder suggest to meet this requirement?

Build a screen flow page

Build a lighting record page

Use a bolt solution

Use the app exchange solution

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52. Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request_Inventory__c to enable many-to-many relationships with the Inventory__c and Order__c objects.
What does the app builder need to provide to ensure users can view Request_Inventory__c records?

Read access to both master objects.

Apex-based sharing on the first master object.

Read access to the first master object.

Sharing rules on Request_Inventory__c object.

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53. Universal Containers (UC) has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object.
Which feature would an app builder use?

State and Country Picklist

Global Picklist Value Set

Next Best Action

Field Update

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54. Universal Containers utilizes opportunities and a custom object called Detailed_Sales__c. The company would like to roll sales metrics up to an opportunity for only Detailed_Sales__c records that have their picklist status set to Active.
What is the recommended method for the app builder to achieve this request?

Utilize Apex code to roll up the desired amounts.

Utilize the AppExchange to download a third-party application that can roll up the sales dollars with the appropriate filter.

Create a lookup relationship between the parent and child object with a roll-up summary field that filters on the status field.

Create a master-detail relationship between the parent and child object with a roll-up summary field that filters on the status field.

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55. An app builder wants to add the option to ‘Send New Email’ from Leads, Contacts, and Accounts for users on mobile.
What is the benefit of using global actions to accomplish this?

Global actions are record-specific and are available when searching that particular object.

Salesforce Lightning Component Library houses existing global actions prebuilt for use.

The global action’s layout automatically clones the default page layout.

Global actions can be accessed anywhere actions are available in mobile including record detail pages, feed, and Chatter groups.

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56. An app builder wants to use Process Builder to automate some of the work being done by the sales team.
What are three capabilities of Process Builder that can improve productivity?
Choose 3 answers

Delete a related record.

Update a related record.

Send an outbound message.

Send an email alert.

Create a child record.

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57. When a deal is closed-won, it has to be approved by the owner’s manager prior to being added to the leaderboard for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation.
What is recommended to ensure all of the appropriate deals are reviewed and the leader board is up to date?

Forward the approval request to the manager’s assistant.

Set up a delegated approver for the manager.

Have the manager log on and reassign the approval request.

Use Process Builder to assign a delegated approver.

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58. A sales manager at cloud kicks want the team to spend more time in the field and less time manually entering the information found on the business cards they collect.
What should an app builder do to help achieve the goal without sacrificing data quality

Use a combination of workflow rules and formulation field to populate key field for the sales user

Research and evaluate data environment products on the appExchange to automate data entry

Use flow to create a data wizard to automate data entry

Post daily to the chatter feed any relevant field that need to be populated

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59. Ursa Major Solar (UMS) is looking to hire some new employees. UMS wants to allow the same applicant to apply for multiple open positions using a single application.
What should an app builder recommend to meet these requirements?

Create a master-detail relationship on Open_Position__c to Application__c

Create a master-detail relationship field on Application__c to Open_Position__c

Create a master-detail relationship field on Applicant__c to Application__c

Create a master-detail relationship field om Applicant__c to Application__c

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60. What are the limitations of schema builder when creating a custom object?

Relationship Can be made to any custom objects. But any relationship to standard object should be build in lighting object manager

“save” should be clicked each time a new object, Field, or relationship is created

Custom fields can be added to any custom objects excluding formula field types.

Field and relationship can be created, but they will be unable to add the field to the page layout from the canvas.

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