App Builder Exam Quiz

1. Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.
Which two solutions should an app builder suggest to help meet these requirements?
Choose 2 answers

2. DreamHouse Realty wants to make sure an Opportunity has a field Expected_Close_Date__c populated before it is allowed to enter the qualified stage.
How should an app builder solution this request?

3. DreamHouse Realty (DHR) recently acquired Cloud Kicks (CK), a company that is still on Salesforce Classic. DHR is keeping the CK Salesforce org; however, it will migrate this org to Lightning Experience.
Where should the app builder find prebuilt resources to help with this project and overall adoption?

4. Universal Containers uses a custom picklist field Account Region con the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.
How should an app builder meet this requirement?

5. Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.
How should an app builder recommend assigning permission sets to users?

6. A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.
Which two conditions should the app builder review?
Choose 2 answers

7. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout.
What are two potential reasons why users are unable to view the item on the Case Lightning record page?
Choose 2 answers

8. Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit Opportunities go into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements?
Choose 3 answers

9. Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch.
What should the app builder do to meet the deadline and custom requirements?

10. Universal Containers has the account object org wide default set to private. The marketing team owns account; however, they also need to able to see the sales team’s account both the sales and marketing team are in completely different branches of the role hierarchy
What features should be used to enable marketing to see sales owned accounts ?

11. A sales manager at cloud kicks want the team to spend more time in the field and less time manually entering the information found on the business cards they collect.
What should an app builder do to help achieve the goal without sacrificing data quality

12. Ursa Major Solar has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange?

13. Universal Containers wants to create a report to show job applications with or without resumes,
What considerations should the app builder be aware of when creating the custom report type?

14. What are the limitations of schema builder when creating a custom object?

15. Sales reps at Universal Containers (UC) should be restricted to viewing Cases associated to Accounts in their territory. UC’’s data model sharing for Accounts is private and an admin owns all of the Accounts in the UC org.
Which two options should an app builder use to fulfill these requirements?
Choose 2 answers

16. Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements?
Choose 2 answers

17. Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time.
What should the app builder be aware of when it comes to data already in the system?

18. Cloud kicks has a sales rep who is stating that their contact is unavailable for other users to see within salesforce
In which three ways can an app builder trouble shoot this issue?
Choose 3 answers

19. An app builder notices several Accounts converted from leads are missing information they expected to be caught via account validation rules.
What could be the source of this issue

20. Universal Containers asked the app builder to ensure when an account type changes to ‘Past-Customer’ the contacts directly related to that account get an updated status of ‘Re-Market’.
What automation should the app builder use to accomplish this task?

21. An app builder installed a custom lighting component from appExchange and has deployed my domain
What should be done next in order to configure the component for use in a record page?

22. Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for these objects have been set to Private. Universal Containers wants to set up a new junction object between these custom objects. A select group of users should be able to edit records in the junction object.
Which two steps should an app builder take to configure the proper security?
Choose 2 answers

23. An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.
What is needed to create “with” or “without” reports on the new custom object?

24. Universal Containers is migration its sales operations from a legacy system that was used in Europe. Opportunities need to be imported with the proper country currency.
Which two step should an app builder configure to meet these requirements?
Choose 2 answers

25. Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.
* Sales rep A manually shares an opportunity record with sales rep B.
* Sales rep B has access to the Account even though the Account is NOT in sales rep B’s territory.
* Sales rep C CANNOT see either record.

Based on the information given, why can sales rep B see the Account related to the Opportunity?

26. Universal Containers wants to provide users with a process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.
What should an app builder configure to meet the requirement?

27. DreamHouse Realty wants a message to be seen in a Chatter group actively monitored by account managers every time a customer’s home is published on the web.
How should messages be posted for this group?

28. Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created.
On the gift card object, what type of field should be created to support this requirement?

29. The Cloud Kicks (CK) sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field, After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience.
Which two solutions could an app builder suggest?
Choose 2 answers

30. After a deal is closed, cloud kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account
What solution should an app builder use for this request?

31. Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail_Opt_In__c picklist field to Yes.
What validation rule would an app builder use to prevent other users from making this update?

32. Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers

33. Universal Containers (UC) has a custom Invoice__c object and a custom Invoice_Line_Item__c object. The Invoice_Line_Item__c object has a lookup relationship to the Invoice__c. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.
Which two reasons could be preventing this relationship conversion?
Choose 2 answers

34. When a deal is closed-won, it has to be approved by the owner’s manager prior to being added to the leaderboard for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation.
What is recommended to ensure all of the appropriate deals are reviewed and the leader board is up to date?

35. Ursa Major Solar wants to see the Type__c field from the parent object Galaxy__c listed on the child record Star. error stating “Picklist values are only supported in certain functions”.
What formula should an app builder use to achieve the desired result?

36. Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.
Which two ways could CK use Chatter to solve this problem?
Choose 2 answers

37. When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields.
What should an app builder use to achieve the desired result?

38. An app builder wants to create a custom object and 10 fields.
What should they use to create the object, fields, and relationships quickly from one place?

39. Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request_Inventory__c to enable many-to-many relationships with the Inventory__c and Order__c objects.
What does the app builder need to provide to ensure users can view Request_Inventory__c records?

40. Nickname__c is a custom text field on a contact record that is utilized to override the contact name appearing on an email template. This field is not required and is not always filled in.
What formula should an app builder use to select the contact’s preferred name for email communications?

41. Universal Containers users the asset object to track products that are installed at customer locations. A new object, asset_inventory has been created to capture details about the assets.
Which approach should the app builder take to show asset_inventory_C as a related list on asset?

42. Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another.
Which three common items can an app builder move when using a change set?

Choose 3 answers

43. A recently refreshed partial sandbox at Cloud Kicks has no data in the custom object Fresh Kicks_c. Checking in production, there are two million rows of data in the object.
What can be a reason the data is missing?

44. The marketing team at universal Containers has a lost of 400 leads it wants to upload to salesforce. The team needs to avoid creating duplicates records.
Which two actions be taken to meet this requirement?
Choose 2 answers

45. The previous administrator of the Cloud Kicks Salesforce Org always utilized text as the field type when creating new custom fields. Cloud Kicks’ current roadmap requires a project that will clean up this Org during Lightning migration.
Which three field types should be considered to keep better track of contact information in fields?
Choose 3 answers

46. The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.
Which automation tool should an app builder use to best address all these requests?

47. Universal Containers requires a custom field on the Case object to be automatically updated every time there is an Owner change on the Case.
Which two features can be used for this requirement?
Choose 2 answers

48. At Ursa Solar Major, only users with the Outer Planets profile need to see the Jupiter field on the Solar System object. How would the app builder satisfy this requirement?

49. Universal Containers (UC) utilizes two custom picklist fields called Sales_Organization__c and Pricing_Tier__c.
What validation rule should an app builder use to ensure Pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada?

50. An app builder wants to use Process Builder to automate some of the work being done by the sales team.
What are three capabilities of Process Builder that can improve productivity?
Choose 3 answers

51. Cloud Kicks wants to efficiently increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.
What tool should be used?

52. Ursa Major Solar’s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to z determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a Calculator maintenance work order gets closed.
What tool should an app builder recommend to help meet this requirement?

53. Universal Containers (UC) has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object.
Which feature would an app builder use?

54. A service coordinator (SC) for the ursa major solar ( UMS) does a final review of work order owned by a technician for the specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove atteachments thats were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?

55. DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the internal policy.
How should an app builder automate travel requests based on these criteria?

56. Cloud Kicks wants to display the number of Opportunity records associated with each Account.
What solution should be used?

57. Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.
What feature should an app builder use to create easy access to the document?

Choose 2 answers

58. Cloud Kicks created a Lockedc custom field to identify Account records that should restrict modifications for all users except the system administrator.
What validation rule will enforce this requirement on locked Account records?

59. An app builder wants to add the option to ‘Send New Email’ from Leads, Contacts, and Accounts for users on mobile.
What is the benefit of using global actions to accomplish this?

60. Ursa Major Solar wants to convert the relationship between Galaxy__c and Star__c from a lookup relationship to a master-detail relationship so each Galaxy__c record can be equipped with a roll-up summary count of Star__c records.
Which two considerations should be made?
Choose 2 answers